Black Screen from UltraStudio Min Recorder to MacBook Pro

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tmyatt

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  • Joined: Tue Mar 24, 2020 4:02 pm
  • Real Name: Todd Myatt

Black Screen from UltraStudio Min Recorder to MacBook Pro

PostTue Mar 24, 2020 6:16 pm

I just purchased the UltraStudio Mini Recorder and have had NO success sending video from the UltraStudio Mini Recorder (HDMI) to my MacBook Pro 2016 (Catalina). I have tested all cables, and tried connecting a Nikon Z6 camera and a Canon Vixia HF G50 camcorder with NO success.

I am able to select the UtraStudio Mini Recorder device in the Apple Quicktime app and the BM Media Express app. However, I only receive the black screen.

My Set-up:
MacBook Pro 16 (MacOS 10.15.3)
BM Desktop Video 11.5 software install
Apple Thunderbolt Cable w/ Apple Thunderbolt to USB-C Adapter
Nikon Z6 Camera
Canon Vixia HF G50 camcorder

Do you have any troubleshooting advice for me?

Thank you.
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Xtreemtec

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Re: Black Screen from UltraStudio Min Recorder to MacBook Pr

PostTue Mar 24, 2020 7:40 pm

This device only supports up to resolution and framerate of 1080i50/60 Both cameras you mention output by default 1080P50/60 ;)

Change your OUTPUT Resolution of the camera to 720P or 1080I
Daniel Wittenaar .:: Xtreemtec Media Productions ::. -= www.xtreemtec.nl =-
4K OBV Trailer, ATEM TVS HD, 4M/E Broadcast Studio 4K, Constelation 8K, Hyperdeck Studio 12G, Ursa Broadcast 4K, 4K fiber converters with Sony Control
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tmyatt

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  • Joined: Tue Mar 24, 2020 4:02 pm
  • Real Name: Todd Myatt

Re: Black Screen from UltraStudio Min Recorder to MacBook Pr

PostTue Mar 24, 2020 8:23 pm

Thank you for the response.
I have changed the Nikon Z6 HDMI output resolutions to 1080i and 720p. See image below.
I am still receiving the black screen.
Attachments
nikonz6_HDMI_output_res.jpg
nikonz6_HDMI_output_res.jpg (153.79 KiB) Viewed 104 times

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