UltraStudio Mini Recorder Setup - No Device Detected!

Getting started with a Blackmagic product? Ask questions here about setup and installation.
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granawkins

  • Posts: 3
  • Joined: Fri Apr 03, 2020 4:16 am
  • Real Name: Grant Hawkins

UltraStudio Mini Recorder Setup - No Device Detected!

PostFri Apr 03, 2020 4:23 am

Hi all,

I'm feeling like an absolute moron! I've been at this for a couple days and still can't get it working.

I'm working with:
- Canon 70D
- Macbook Air (2017, OS 10.13 High Sierra)
- UltraStudio Mini Recorder
- Cable: HDMI mini to HDMI standard
- Cable: Thunderbolt 2 to Thunderbolt 2
- Software: BlackMagic Desktop Video Macintosh 11.5

When I open Desktop Video Setup, I still get "No Desktop Video Device Detected"

What I have ALREADY tried:
- I plugged the Canon into a TV with the HDMI cable and it works fine, so they're ok.
- I tried a different Thunderbolt cable, and a different computer, and I have the same issue.
- I've downloaded past versions of the software, and I have the same issue.
- I've reset the Canon to factory settings and made sure the WiFi is disabled

Any other suggestions? Much Appreciated!
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granawkins

  • Posts: 3
  • Joined: Fri Apr 03, 2020 4:16 am
  • Real Name: Grant Hawkins

Re: UltraStudio Mini Recorder Setup - No Device Detected!

PostSat Apr 04, 2020 2:32 am

I figured it out - I was using a mini displayport cable, not thunderbolt 2

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