Where is the download link for Media Express, please?

Hi there.

Yes, I searched for "Media Express" at the FAQ. "No results found". Yes, I did also search this forum before posting for "Media Express" and was hit with so many posts unrelated to what I am after that I gave up.
Yes, I have registered my Intensity Shuttle Express USB 3.0.

I must be missing something really obvious. Surely this software should not be this difficult to find, requiring users to go to the effort of setting up a forum account and posting a message asking for help about it?

There's no way to email Blackmagic about this, so here goes - probably the millionth query asking for a logical, clear pathway to downloading and installing the fabled "Media Express" software which I should have immediate access to according to my packaging for my Intensity Shuttle: "Includes Media Express for easy capture and playback".

Media Express, however, is *not* included as a download, only Desktop Video Setup is included.

The Blackmagic website does *not* have a link to this, that I can find... and the software download card which came with the device only gives me a download link for Desktop Video Setup. The BM website is a bit of a nightmare to navigate - you can't even search for Media Express - which is essential to have to be able to use this device on a Mac.

This link goes nowhere - literally:
https://macdownload.informer.com/blackm ... /download/

Please help. I had expected to be able to start using this device immediately after setting everything up. This all seems really strange - why isn't there a clear Media Express download link at the main website?

Thanks!

On the BMD website: click > Support > scroll page > left collum: latest downloads, scroll that collum until you see Desktop Video nn,n, your OS option button, download only >once downloaded, start by double click the dowloaded file and it will install the needed files. Desktop Video Setup will be at your system settings option and Media Express will be at your Applications/programs listing.

Thankyou.

Ok, so obviously I look like a real luddite now! The "desktop video" app does not make it clear that it's installed Media Express separately, hence I had no idea it was in my apps folder all along.

Great stuff, cheers!

Ok, it's buggy.
Keeps defaulting back to 625i50 PAL from 625p50 PAL. Every time I set it back to the latter, the screen capture turns black. I hit preferences and it keeps reverting back to the former setting, interpolated, and the screen capture returns again. Sigh.

Ok, it's buggy.
Keeps defaulting back to 625i50 PAL from 625p50 PAL. Every time I set it back to the latter, the screen capture turns black. I hit preferences and it keeps reverting back to the former setting, interpolated, and the screen capture returns again. Sigh.

If you have changed settings in Desktop Video, you should close Desktop Video, only after that the settings are going to be valid.