Audio delay

Getting started with a Blackmagic product? Ask questions here about setup and installation.
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ElReyVideo

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  • Joined: Sun May 10, 2020 2:01 am
  • Real Name: Roger Casas

Audio delay

PostSun May 10, 2020 3:51 am

i just bought Intensity. After installing Media express Capture Software - 2 problems occurred
1) When I play back a clip I can't hear the audio, but I can see the meter bouncing
I tried a few things to fix it. After I unplugged the USB 3.0 cable from Intensity I could hear the
audio
2) The audio was about 3 seconds behind the video.


Got an idea?

Thanks

Roger
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Eric-Jan

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  • Location: The Netherlands, Haarlem
  • Real Name: Eric-Jan van den Bogaard

Re: Audio delay

PostWed May 13, 2020 9:21 pm

What/how do you capture ? using the HDMI input ? tell what your setup is, details !
Intensity Shuttle, ATEM Mini, Video Assist 5"(mini USB), Hyperdeck ShuttleHD,Analog to SDI mini-converter, software: Davinci Resolve 15 on Sierra, Resolve 18 on Catalina. (Using Apple OS 32 & 64 bit on different MacBook Pro's
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ElReyVideo

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  • Real Name: Roger Casas

Re: Audio delay

PostTue May 19, 2020 2:05 am

I'm using RGB Component with amplified microphone into RCA audio. I believe the audio is being captured because I see the record meters jumping when I play back. I have tried the audio choices for play back: Realteck HD, Speaker & Black Magic selection none will play the audio from my captured file.

Is there a setting i'm missing

Thank you

Roger Casas
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ElReyVideo

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  • Real Name: Roger Casas

Re: Audio delay

PostTue May 19, 2020 3:37 am

I'm getting video & audio - the recorded meter is active. It must be the settings on my computer. I've selected all the audio choices but none of them work. Could it be the computer registry?

Roger Casas
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Eric-Jan

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  • Location: The Netherlands, Haarlem
  • Real Name: Eric-Jan van den Bogaard

Re: Audio delay

PostTue May 19, 2020 10:09 am

well i'm missing a lot....You really should give all details of your setup ! what are you doing ? what is your equipment ? laptop ? VCR, camcorder brand and type, OS, software, codec used for capture, etc...

(A lot of first posters make this mistake, no details of setup... we can't do real Magic here, also not Black, it's just the name... so you're not the only one, a lot of time is wasted this way, also first posts will be delayed through approval)
Intensity Shuttle, ATEM Mini, Video Assist 5"(mini USB), Hyperdeck ShuttleHD,Analog to SDI mini-converter, software: Davinci Resolve 15 on Sierra, Resolve 18 on Catalina. (Using Apple OS 32 & 64 bit on different MacBook Pro's

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