Thu May 21, 2020 11:00 am
Hi.
We are using Decklink 4K/8K Pro in our systems successfully.
We tried swapping to Decklink 4K Extreme 12G but it is not being recognised by Desktop Video 11.5 (even `lspci` command on Ubuntu Linux doesn't mention any Blackmagic device, nor device manager on Windows).
Tried to change PCI-E slots, still isn't detected.
If switching back to 4K/8K Pro then it all goes well, may it be a faulty one? or is there any difference between their PCI-E interface?
Thanks,
Valentin.