Decklink 4K Extreme 12G not recognized

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valkad

  • Posts: 3
  • Joined: Thu Apr 30, 2020 10:32 am
  • Real Name: Valentin Dashinski

Decklink 4K Extreme 12G not recognized

PostThu May 21, 2020 11:00 am

Hi.

We are using Decklink 4K/8K Pro in our systems successfully.
We tried swapping to Decklink 4K Extreme 12G but it is not being recognised by Desktop Video 11.5 (even `lspci` command on Ubuntu Linux doesn't mention any Blackmagic device, nor device manager on Windows).
Tried to change PCI-E slots, still isn't detected.
If switching back to 4K/8K Pro then it all goes well, may it be a faulty one? or is there any difference between their PCI-E interface?

Thanks,
Valentin.

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