Firmware upgrade Video assistant 5"

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Guidox

  • Posts: 1
  • Joined: Mon Aug 17, 2020 7:00 pm
  • Real Name: Guido Pizzuto

Firmware upgrade Video assistant 5"

PostMon Aug 17, 2020 7:13 pm

Good morning,
I've only recently had Blackmagic products.
Today I wanted to update the 5 inch video assistant, but even if I installed the software, no upgrade procedure started. I connected the device via the usb, and was only able to change the language.
The device has version 2.5.1 while I saw you released 3.2.2 . How can I upgrade my device?From a search, it seems that this firmware (2.5.1) is from 2017. Can you help me?
Thank you very much.
Guido
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Denny Smith

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  • Joined: Thu Aug 01, 2013 4:19 pm
  • Location: USA, Northern Calif.

Re: Firmware upgrade Video assistant 5"

PostSat Aug 22, 2020 9:41 pm

You can not. FW 2.5.1 is the latest version for,thr Video,Assist 5” HD model. FW 3.2.1 is for tHe newer VA 12G models. Running FW 3.2.1 will update the older VA to,its latest FW update, which is 2.5.1 in your case.
You need to read the FW update notes, which will tell you what devices the update is for.
Cheers
Denny Smith
SHA Productions
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WouterK

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  • Joined: Thu Oct 08, 2020 2:09 pm
  • Real Name: Wouter Koelewijn

Re: Firmware upgrade Video assistant 5"

PostThu Oct 08, 2020 5:03 pm

Where to find the Firmware release readme documents, they are NOT part of the Video Assist downloads?!
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Denny Smith

  • Posts: 12886
  • Joined: Thu Aug 01, 2013 4:19 pm
  • Location: USA, Northern Calif.

Re: Firmware upgrade Video assistant 5"

PostThu Oct 08, 2020 10:25 pm

They are included with the FW update info on the BMD Support page (Read More in blue text, see: https://www.blackmagicdesign.com/suppor ... monitoring
Denny Smith
SHA Productions

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