Page 1 of 1

Quad HDMI Recorder and Mini Recorder 4K not compatible?

PostPosted: Mon Oct 12, 2020 2:04 pm
by Gorast Cvetkovski
Hello,
I used to have 3 DeckLink Mini Recorder 4K in my pc and it worked fine. I removed the top most card and inserted DeckLink Quad HDMI Recorder and worked almost fine, one of the Mini Recorders didnt recieved signal any more.
I reinstalled the software thinking that would help but now Im stucked with only two Mini Recorder 4K cards detected and DeckLink Quad HDMI Recorder is not. Desktop Video Setup shows only two Mini Recorder 4K cards and they both can transmit signal but DeckLink Quad HDMI Recorder is gone.
What to do?
Tnx

Re: Quad HDMI Recorder and Mini Recorder 4K not compatible?

PostPosted: Tue Oct 13, 2020 1:59 am
by VennStone
Power off the PC completely after the update.

Re: Quad HDMI Recorder and Mini Recorder 4K not compatible?

PostPosted: Wed Oct 14, 2020 6:25 pm
by Gorast Cvetkovski
VennStone wrote:Power off the PC completely after the update.

Hi and thanks for responding.
Tried that couple of times, not helping. Quad HDMI Recorder just wont show at all.

Re: Quad HDMI Recorder and Mini Recorder 4K not compatible?

PostPosted: Sun Oct 18, 2020 5:31 pm
by VennStone
I genuinely wish you the best of luck. I've had to pull ours from the system (replaced with NDI) until BM gets the drivers sorted.