Ultrastudio Recorder mini 3G to Windows computer

My Windows computer hasn't recognised my new Ultrastudio Recorder 3G yet , maybe someone here can help. I see there are pros in here.

This 3G recorder has a Thunderbolt 3.0 small output to go to my computer.

What cable should I use?

My windows computers' motherboard is a TUF Gaming X570-Plus and the specs say it has a USB 3.2 Type C which looks right, but I read it doesn't work. Indeed, I used a USB 2.0 Type C to C cable which fit but it didn't work.

I tried a USB-3 GEN 2 Type-C to A Cable, which fit but that didn't work either.

If I try a Thunderbolt 3, will that be compatible with my computer's USB 3.2 Type C? Will it supply the Ultrastudio with power? I'm trying to connect cameras to my PC for my Youtube channel. I've tested the El Gato Camlink 4k which worked, but not great. So now I try this.

This is my setup

blackmagic-cord.jpg (270.94 KiB) Viewed 1193 times

Any help is appreciated.

Did you go into the BIOS of your motherboard and make sure that Thunderbolt was turned on and is configured correctly?

Did you go into the BIOS of your motherboard and make sure that Thunderbolt was turned on and is configured correctly?

I knew there would be good help here. I have not gone into the BIOS to turn on the Thunderbolt, I didn't know about that. I will try and get back. Thank you!