Windows 10 Updates Unconfigures Decklink 4k

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rafibaby

  • Posts: 14
  • Joined: Mon Oct 08, 2018 12:54 pm
  • Real Name: Rafael Vazquez

Windows 10 Updates Unconfigures Decklink 4k

PostMon Feb 15, 2021 7:40 pm

Every time Windows 10 does an update, my decklink 4k stops recognizing the SDI input. I use Vmix with my Decklink 4k and normally works fine. However, every time Windows 10 does an update, I can't connect the Vmix to the Decklink 4k. The only way I know to fix this is to restore the system to a previous date.

I am hoping that you can help me to fix this problem without having to resort to a system restore.
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roadrunner

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  • Joined: Wed Jul 29, 2020 1:48 am
  • Real Name: Nathan Tyler

Re: Windows 10 Updates Unconfigures Decklink 4k

PostSun Mar 21, 2021 11:03 am

I can confirm a similar issue within the approximate same timeframe (just noticed because I was out of office since late December but Decklink is not working and I've had that same Windows update)
Dell Precision 7810, Dual Xeon 2620, 72GB RAM, GeForce 1080ti 11GB, Win10 pro, Resolve Studio 17.1.
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roadrunner

  • Posts: 26
  • Joined: Wed Jul 29, 2020 1:48 am
  • Real Name: Nathan Tyler

Re: Windows 10 Updates Unconfigures Decklink 4k

PostTue Apr 13, 2021 8:16 am

My problem is now solved.

If you're still having issues, maybe this will help: viewtopic.php?f=3&t=138728
Dell Precision 7810, Dual Xeon 2620, 72GB RAM, GeForce 1080ti 11GB, Win10 pro, Resolve Studio 17.1.

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