Unnable to use the program

Get answers to your questions about color grading, editing and finishing with DaVinci Resolve.
  • Author
  • Message
Offline

Bricco

  • Posts: 1
  • Joined: Sun May 09, 2021 7:03 am
  • Real Name: Santiago Bricco

Unnable to use the program

PostSun May 09, 2021 7:18 am

I have already used the program before, but I has not been using it for a while.

Now I try to use it and it does not open or when it opens, a few minutes later it quit unexpectedly.

I already tried reinstalling the program (I have also deleted the Blackmagic folder) but it is still not working properly and I don't really know how could I solve it.
Offline
User avatar

Charles Bennett

  • Posts: 6162
  • Joined: Sat Nov 05, 2016 11:55 am
  • Location: United Kingdom

Re: Unnable to use the program

PostMon May 10, 2021 1:33 pm

We can't help solve the problem either with no information.
What exact version of Resolve?
What are your computers' OS, GPU and it's driver version, amount of ram, etc?
The more you tell us the more likely someone can help.

Also, just deleting the Blackmagic folder is not a way to un-install the program if you are using Windows.
Resolve Studio 18.6.6 build 7
Dell XPS 8700 i7-4790, 24GB RAM, 2 x Evo 860 SSDs, GTX1060/6GB (546.01 Studio Driver), Win10 Home (22H2), Speed Editor, Faderport mk1, Eizo ColorEdge CS230 + BenQ GW2270 + Samsung SA200, Canon C100mk2, Zoom H2n.
Offline

Mark Gillis

  • Posts: 2
  • Joined: Sat Apr 17, 2021 10:51 am
  • Real Name: Mark Gillis

Re: Unnable to use the program

PostMon May 10, 2021 6:40 pm

Yes, I used the program before too, although it has been a long time to experiment, but now that experiment is not being used. However, I also tried a lot. So that the program keeps running, but the program cannot open. It starts on its own. I reinstalled the program so that it works evenly, but it didn't work at all, but even deleted the deleted Blackmagic folder. But nothing happened to him. All efforts were made. If I want to make my program successful, then anyone who has a solution, let us run that program as well.
Offline
User avatar

Charles Bennett

  • Posts: 6162
  • Joined: Sat Nov 05, 2016 11:55 am
  • Location: United Kingdom

Re: Unnable to use the program

PostTue May 11, 2021 10:14 pm

As with the previous poster you have given zero information which is no help at all. Does your computer actually meet the required specs?
Attachments
17.1.1 System Requirements.jpg
17.1.1 System Requirements.jpg (104.48 KiB) Viewed 655 times
Resolve Studio 18.6.6 build 7
Dell XPS 8700 i7-4790, 24GB RAM, 2 x Evo 860 SSDs, GTX1060/6GB (546.01 Studio Driver), Win10 Home (22H2), Speed Editor, Faderport mk1, Eizo ColorEdge CS230 + BenQ GW2270 + Samsung SA200, Canon C100mk2, Zoom H2n.
Offline

SwissCH

  • Posts: 9
  • Joined: Wed May 12, 2021 5:58 am
  • Real Name: Stephen Butterworth

Re: Unnable to use the program

PostWed May 12, 2021 7:28 am

Charles Bennett wrote:As with the previous poster you have given zero information which is no help at all. Does your computer actually meet the required specs?


Brilliant answer, my guess is that the requirements are no longer met, according to the specs shown in your response.

Return to DaVinci Resolve

Who is online

Users browsing this forum: Baidu [Spider], Bing [Bot], carsonjones, flow85, Google [Bot], peeceful, ZRGARDNE and 164 guests