International warranty and B&H Reply
Posted: Tue Jul 13, 2021 6:12 pm
Hello Blackmagic support,
I have read a multiple times on these forums that Blackmagic cameras come with international warranty which is honoured in any region. I had a conversation with the B&H support team in the US and they sent me this reply:
"The Blackmagic warranty is regional. If the camera is purchased through us (that means B&H) the 1 year warranty is for the US only. It does not come with an international warranty.."
Please clarify the following:
1) I want to buy the 6KPro in the US and will use it primarily in India. In this case, will the warranty work in India if there is something wrong with the camera and requires a replacement?
2) Shall I still buy the camera from B&H?
2) Which is the best reseller/ camera store in California to buy Blackmagic products?
thank you,
Dinesh.
I have read a multiple times on these forums that Blackmagic cameras come with international warranty which is honoured in any region. I had a conversation with the B&H support team in the US and they sent me this reply:
"The Blackmagic warranty is regional. If the camera is purchased through us (that means B&H) the 1 year warranty is for the US only. It does not come with an international warranty.."
Please clarify the following:
1) I want to buy the 6KPro in the US and will use it primarily in India. In this case, will the warranty work in India if there is something wrong with the camera and requires a replacement?
2) Shall I still buy the camera from B&H?
2) Which is the best reseller/ camera store in California to buy Blackmagic products?
thank you,
Dinesh.