Intensity Pro 4k settings location

Getting started with a Blackmagic product? Ask questions here about setup and installation.
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chadunbehaun

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  • Joined: Mon Aug 23, 2021 7:24 pm
  • Real Name: Chad Unbehaun

Intensity Pro 4k settings location

PostMon Aug 23, 2021 7:40 pm

We are seeing an issue on some Windows 10 PCs where the Video Setup application settings are not sticking after reboot of the computer. When we set the video input to composite, click Save, and then relaunch the application it shows Composite. When we reboot the PC and launch the settings app, it shows the input as HDMI. What makes this more strange is that if we run the setup utility via the command line with run as admin, the input still does not show as composite but it is clearly using it as we only have a composite video source hooked up and it displays the video signal correctly in MediaExpress. I was wondering where the setting for the video input was stored on the PC so I can verify that the AV, or user permissions, are not a factor. I am running as a local admin account when launch the setup utility. We are using an older win10 driver 10.9.5.

Thanks!!!!!!!!

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