Blackmagic Decklink Studio 4k and X570 issues

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Barney87

  • Posts: 16
  • Joined: Thu May 24, 2018 11:28 am
  • Location: Bendigo
  • Real Name: Joel Barnett

Blackmagic Decklink Studio 4k and X570 issues

PostSun Oct 17, 2021 11:33 pm

I have a Gigabyte X570 UD motherboard (with 3 x PCIE x16 length slots) and a Mellanox ConnectX-3 10Gbe card. When I install the Decklink card, the 10Gbe card no longer appears in device manager. I have tried switching the slots between the two, but nothing changes. Both cards work perfectly when the other one is not plugged in.

  • I have tried changing the PCIe Biufication the PCIe Gen settings in the BIOS but that doesn't help.
  • I have tried an old Blackmagic Intensity Pro (2009) I had lying around and it works perfectly with the 10gbe card.
  • I have also tried an Intel intel X520 10gbe card instead of the Mellanox one, and it doesn't show up if the Decklink card is installed
  • I have upgraded the X570 bios firmware to the latest version

I am stumped on this one, hoping someone here might be able to help.

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