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Intensity Extreme blank video

PostPosted: Sat Nov 16, 2013 1:14 am
by JonCathcart
I am using a new Mac Mini with the Intensity Extreme. I use this to stream our services using Wirecast. Every now and then it gives me a blank screen for about 1 second. About every hour or so. I have a sync generator connected to the IE through the breakout cable and also the video input is coming in through SDI. We use the Broadcast Pix Granite 5000 switcher to send the signal. I also get the blank screen when I switch between the clean feed and the program feed. Can anyone give me a clue to fix this or should I get a different capture box?

Re: Intensity Extreme blank video

PostPosted: Sat Nov 16, 2013 11:17 am
by Roman Pytkin Pekarek
Try without sync

Re: Intensity Extreme blank video

PostPosted: Mon Nov 18, 2013 2:20 am
by JonCathcart
I originally had it without sync and it still did it. I hooked u the sync thinking it would fix it.