DESKTOP VIDEO SETUP PROBLEMS WITH MONTEREY

Getting started with a Blackmagic product? Ask questions here about setup and installation.
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robin_and

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  • Real Name: Robin Andriolo

DESKTOP VIDEO SETUP PROBLEMS WITH MONTEREY

PostThu Feb 10, 2022 10:03 am

Hi everyone, I just updated my OS to Monterey, and when i try to connect my UltraStudio MiniMonitor or UltraStudio MiniRecorder, Desktop Video Setup can't see it. Always says "no device connected".
I already installed again the latest version of desktop video setup (with the complete procedure from the security and privacy settings allowed). Nothing happens.
Can someone help me? Should I have to downgrade to big sur?
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robin_and

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Re: DESKTOP VIDEO SETUP PROBLEMS WITH MONTEREY

PostThu Mar 30, 2023 10:37 am

Still having this problem
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carlomacchiavello

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Re: DESKTOP VIDEO SETUP PROBLEMS WITH MONTEREY

PostWed Apr 05, 2023 10:26 am

robin_and wrote:Hi everyone, I just updated my OS to Monterey, and when i try to connect my UltraStudio MiniMonitor or UltraStudio MiniRecorder, Desktop Video Setup can't see it. Always says "no device connected".
I already installed again the latest version of desktop video setup (with the complete procedure from the security and privacy settings allowed). Nothing happens.
Can someone help me? Should I have to downgrade to big sur?


i had intensity 4k, for Monterey i should downgrade driver to 11.6, it's the last that work fine on my Intel Mac, i think later was M1 only be cause if i update never work nothing.
try to downgrade instead to upgrade to latest driver.
and verify to enable driver from system preference / security
Last edited by carlomacchiavello on Sat Apr 15, 2023 7:52 pm, edited 1 time in total.
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Eric-Jan

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Re: DESKTOP VIDEO SETUP PROBLEMS WITH MONTEREY

PostThu Apr 06, 2023 5:53 pm

Also check if you have a BMD 3G version or upgrade to 3G version BMD hardware.
Things are different for 32bit or 64bit OS/driver/software versions…
Firmware upgrades can also brick the BMD device
BMD has compatibility lists at support section
Intensity Shuttle, ATEM Mini, Video Assist 5"(mini USB), Hyperdeck ShuttleHD,Analog to SDI mini-converter, software: Davinci Resolve 15 on Sierra, Resolve 18 on Catalina. (Using Apple OS 32 & 64 bit on different MacBook Pro's

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