Blackmagic assistant 12G SDI recording in lower resolution

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sabinacovarrubias

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  • Joined: Tue Apr 19, 2022 10:13 pm
  • Real Name: Sabina Covarrubias Acosta

Blackmagic assistant 12G SDI recording in lower resolution

PostTue Apr 19, 2022 10:25 pm

Hello, I have my Blackmagic design Assistant 12G sdi connected to a Gamer computer by HDMI.

The format in the assistant is 4k, however, all footage recorded is only 1920 x1080 px

I guess, Windows is sending that resolution to the assistant ? If yes then 2 questions please

Why is the assistant displaying a 4k format ?
Which parameter and where should I change this on Windows ? Even if both monitors are set to be 4k using : settings/ displays, the problem persists.

Thank you for your help

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