No Desktop Video Device Detecited UltraStudio 3G Monitor

I have a US Monitor 3G connected to my PC, which is recognized by the Thunderbolt control center, but not by BM's Dektop Video Setup. Any advice?

It's been a while since I've used Thunderbolt on Windows so I don't recall exactly what the UI is like.

Are you familiar with the principal of Authorization with Thunderbolt? It's possible you've not authorized your UltraStudio Monitor yet.

Lacie has a nice overview of this: https://www.lacie.com/support/kb/import ... -007783en/