Hyperdeck setup 8.1 Filename Prefix not working

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clever_monkey

  • Posts: 1
  • Joined: Thu Jun 23, 2022 8:58 pm
  • Real Name: Brenton Fletcher

Hyperdeck setup 8.1 Filename Prefix not working

PostThu Jun 23, 2022 9:34 pm

Hello!

I just downloaded HyperDeck Setup v8.1 and was excited to see a "File Settings" section with a "Filename Prefix:" text field to enter filename prefixes. There was a red exclamation point in the field, which turned to a check mark after entering text in the field. Ckicked on save, and then HyperDeck Setup software crashed when trying to change settings again. The entered text was not saved to the HyperDeck, at least any subsequent recordings with the ATEM Software Control did not show prefix.

Setup: macOS 11.6.7 (BigSur), Hyperdeck Studio 4K Pro, ATEM 1 M/E Constellation HD switcher

Anybody experience anything similiar?
Brenton Fletcher
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sbingen

  • Posts: 7
  • Joined: Wed Aug 12, 2020 11:41 pm
  • Real Name: Stephen Bingen

Re: Hyperdeck setup 8.1 Filename Prefix not working

PostFri Aug 26, 2022 10:10 pm

Similar issue here. No crashing, but when I save the settings, close out, then re-open the software, the field is empty again with the red exclamation mark back. I'm also completely unable to connect to the hyperdeck via ethernet but that's a separate issue (I think).

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