SEtting up Desktop Video Setup with UltraStudio Mini Recorde

Getting started with a Blackmagic product? Ask questions here about setup and installation.
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mgdibblee

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  • Joined: Wed Sep 07, 2022 5:55 am
  • Real Name: Martha Dibblee

SEtting up Desktop Video Setup with UltraStudio Mini Recorde

PostWed Sep 07, 2022 6:06 am

I used this setup in 2020 successfully with macbookpro 2015 but now I'm running 12.5.1 & computer/Desktop Video Setup doesn't recognize UltraStudioMini Recorder. Macbookpro is connected with thunderbolt 2 from UltraStudioMini Recorder inline with Canon videocamera. How can i get computer/Desktop video Setup to recognize camera/UltraStudioMini Recorder? I went to settings, security, privacy & checked items that would be relevant for this procedure. It worked in 2020 i'm not sure why it's not working now. Firewall is on in Security & Privacy. Thank you for any help.
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Eric-Jan

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  • Location: The Netherlands, Haarlem
  • Real Name: Eric-Jan van den Bogaard

Re: SEtting up Desktop Video Setup with UltraStudio Mini Rec

PostTue Oct 04, 2022 8:17 pm

My only guess is somewhere there is an issue between software versions of drivers and operating system, and used hardware (computer) old/new or maybe also intel or M1 cpu…(some software/hardware does not support M1 chip, check compatebility lists on the BlackMagicDesign website)
removing old drivers first before down/up grading drivers…rebooting software, after each change …
then be sure used resolutions are set correctly, and supported. (too high frame rate?)
Be sure all is real Thunderbold 2, cables and devices at both ends.
Intensity Shuttle, ATEM Mini, Video Assist 5"(mini USB), Hyperdeck ShuttleHD,Analog to SDI mini-converter, software: Davinci Resolve 15 on Sierra, Resolve 18 on Catalina. (Using Apple OS 32 & 64 bit on different MacBook Pro's

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