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DeckLink Mini Monitor 4k synchronization problems

PostPosted: Mon Feb 06, 2023 9:25 pm
by Mihail Constantinescu-Fomino
Hello,

I just purchased a DeckLink Mini Monitor 4k to connect to a Dell 2718Q UHD monitor for video monitoring purposes. It works, but the video goes black randomly almost every minute for a couple of seconds. If I play again the clip where the black screen occured, it is most of the time played correctly.
The DeckLink card is inserted in a PCI Express 16 lanes slot.
The Desktop Video Setup driver is 12.4.2.
The HDMI cable is rated for 4K at 120 Hz.
The same monitor connected using a Display Port output of the NVIDIA RTX 2080Ti Graphic Card as a Resolve "clean output" plays the same 4K timeline without any problems.

Could please anybody help me?
Thanx in advance,
Mihail Constantinescu-Fomino

Re: DeckLink Mini Monitor 4k synchronization problems

PostPosted: Mon May 01, 2023 6:43 pm
by Darsana
I have suffered same issue. Did you solve the problem?