Purchased Studio but no download or activation code

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xdbotx

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  • Joined: Fri Mar 10, 2023 11:14 pm
  • Real Name: David Rodriguez

Purchased Studio but no download or activation code

PostFri Mar 10, 2023 11:24 pm

I purchased Resolve Studio but the window closed without offering me a download link or sending me an activation code. I'm stuck here, what do I do? Should they not have sent me an email?
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Charles Bennett

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Re: Purchased Studio but no download or activation code

PostSat Mar 11, 2023 8:21 am

Have you checked your Spam folder as the email may have landed there? I find that emails from Blackmagic seem to end up in mine. You download the Studio version of Resolve from the Blackmagic website Support page.
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Resolve Download Page.jpg
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Resolve Studio 19.0b1 build 20
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xdbotx

  • Posts: 3
  • Joined: Fri Mar 10, 2023 11:14 pm
  • Real Name: David Rodriguez

Re: Purchased Studio but no download or activation code

PostMon Mar 13, 2023 2:00 pm

The purchase looked as if it had gone through, but it was still pending for an unknown reason. I have now completed the purchase and an activation code was provided immediately.

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