Blackmagic Forum

My Smart Videohub 40x40 within the last couple weeks has been locking up randomly. Happens every day. Some days a couple hours apart up to around 12 hours. When it does the app looses connection and the buttons on the hub itself becomes unresponsive. The device continues to function, there is just no control. The only fix is a total power cycle. I was running on firmware 7 and had been for years with no issues. I've updated to the latest firmware now. I've changed ethernet ports on a local switch. I've even changed static IPs on the device. Still no luck. It was installed back in November of 2019. Any one have any thoughts or does it need replaced?

In a way I'm sort of answering my own question, but in case anyone else has this similar issue in the future... I ended up changing the manual IP to a different one and so far it's stay connected going on a few days strong now. Will post again if it drops.

Well at 12:38am this morning the videohub went offline again. So I guess changing the IP didn't make a difference. Anyone have thoughts or am I screwed and need a new hub?