Driver still in memory error
Posted: Tue Nov 01, 2016 8:21 pm
Hello after some testing and so on i found that if a program crashes while the device is in use/capturing video it can no longer start even after unplugging/plugging back the device. A restart is needed to renew operation.
Device manager says
"Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. (Code 38)
The driver could not be loaded because a previous version of the driver is still in memory.
"
Also when using WDM capture mode i get random Blue screens on my machines - Both Windows 7 and 10.
I am looking for log files or anything that can tell me what is going on but so far everything points to the driver.
Driver version: Blackmagic_Desktop_Video_Windows_10.8.2
Hardware: Intensity Shuttle for USB3
Any ideas ?
Best regards!
Device manager says
"Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. (Code 38)
The driver could not be loaded because a previous version of the driver is still in memory.
"
Also when using WDM capture mode i get random Blue screens on my machines - Both Windows 7 and 10.
I am looking for log files or anything that can tell me what is going on but so far everything points to the driver.
Driver version: Blackmagic_Desktop_Video_Windows_10.8.2
Hardware: Intensity Shuttle for USB3
Any ideas ?
Best regards!