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Hyperdeck Studio Mini - Recording are Black?

PostPosted: Sat May 05, 2018 9:21 pm
by BeanBean
So I'm testing out my new hyperdeck studio mini and I've recorded a couple of times to an SD card. Both times, I pop the card in my PC, load up the video file and it's just black. No video, no audio.

The screen is on the unit is showing a video feed, and I ran the setup software to see if there were any updates, but there were none. My SD cards are straight off the approved SD card list.

Any thoughts?

Re: Hyperdeck Studio Mini - Recording are Black?

PostPosted: Sun May 06, 2018 6:31 am
by Kristian Lam
Which format did you record with on the HyperDeck and do you have the corresponding codec installed in your PC? Do you hear audio?

Re: Hyperdeck Studio Mini - Recording are Black?

PostPosted: Mon May 07, 2018 3:39 pm
by BeanBean
Kristian,

Thanks for the assistance. Based on your response I determined it was a codec issue. Problem resolved, thanks!