Page 1 of 1

No Davinci dongle

PostPosted: Fri Jun 29, 2018 12:59 am
by vheinsohn
Hi there,
I recently purchased the davinci dongle software but it didn't come with a dongle or software. Is this required? What Is it purpose?

Re: No Davinci dongle

PostPosted: Fri Jun 29, 2018 4:10 pm
by Tony_R_BMD
So did you purchase the dongle from a reseller or the activation code? If it was the latter, the activation code will be entered in the Studio splash screen. That code would be in the stock card sold to you by the reseller. If it was a dongle and there was no dongle in the packaging, you will want to contact the reseller and discuss your options.