Desktop Video Setup Windows 10 Not Detecting Device
Posted: Thu Feb 14, 2019 10:01 am
Hello friends,
We are trying to connect an UltraStudio HD Mini to an Alienware (17r4) using a USB type C (ThunderBolt 3 cable) but as the title says Desktop Video Setup is not recognizing that a device is connected (although it it is showing in Device manager, and it is allowed in the ThunderBolt software.
We have tried the following Desktop Video versions:
* 10.9.5
* 10.11.1
* 10.11.2
* 10.11.4
What am I missing?
Any help is much appreciated
Best Regards
We are trying to connect an UltraStudio HD Mini to an Alienware (17r4) using a USB type C (ThunderBolt 3 cable) but as the title says Desktop Video Setup is not recognizing that a device is connected (although it it is showing in Device manager, and it is allowed in the ThunderBolt software.
We have tried the following Desktop Video versions:
* 10.9.5
* 10.11.1
* 10.11.2
* 10.11.4
What am I missing?
Any help is much appreciated
Best Regards