Multidock light not working on my mac

Getting started with a Blackmagic product? Ask questions here about setup and installation.
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  • Joined: Wed Jul 17, 2019 1:11 pm
  • Real Name: Huillet olivier

Multidock light not working on my mac

PostWed Jul 17, 2019 1:20 pm


I just bought a multidock thunderbolt 2 to use with my 2013 trash can

2.7 GHz 12-Core Intel Xeon E5
64 GB 1866 MHz DDR3
AMD FirePro D500 3072 MB

Osx 10,13,6

It seems the device performs well, i made some transfer test and they were fast as expected. but

the light on the deck has never lighted,

I checked the SD card provided with the device but found only a user manual. I was expecting a driver although it's usually not mandatory on a mac.

I also checked on the support page of your website and i found anything.

Am i doing something wrong ?

For the record my rig is a Protools avid HDX with 4 interface (3 192 and one DAD NTP) if it's important.

Thanks in advance for your help.


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