Pocket Cinema Camera 6K Pro UI Freeze after 10 mins

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DPodDolphin

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Pocket Cinema Camera 6K Pro UI Freeze after 10 mins

PostTue Oct 01, 2024 10:45 pm

Recently after updating to Camera 9.0, I noticed that the UI on my BMPCC 6K Pro started freezing up after ~10 mins of being turned on. Timecode appears to stop, UI cannot be interacted with. The video feed keeps coming through, and recording continues, however I cannot stop the recording (or at least if I press the button(s), the UI doesn't update).

Example of this taking place:


Troubleshooting steps I've taken so far that have not fixed the issue:
- Upgrading to 9.1
- Hard firmware reset (power on whilst connected to PC with Autofocus button pressed) on 9.1

I've got the camera hooked up via HDMI to an ATEM Mini Pro, and I've also been observing tally light inconsistencies. It'll flicker on, then off, then stay on for 20 mins, then disappear for an hour. Example of that:


Wondering if anyone else has seen these issues before, has any fixes, or is the camera just knackered? Have owned it since Nov 2021.

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