Firmware 7.9 problem with the FOCUS function and the screen

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Krzysztof Sobieranski

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Firmware 7.9 problem with the FOCUS function and the screen

PostFri Jul 01, 2022 8:47 pm

Hello.

I wanted to report a bug after updating firmaware to 7.9. It applies to both Pocket 4K and 6K Pro cameras. Well, the point is that screen magnification to check the sharpness of the image does not work properly. After pressing the "Focus" button and zooming in, the screen is not in the center, it is more to the left. It is also impossible to move the zoom screen to the far right.

I am attaching a link to a video showing this problem.


Have other users also observed this problem?

Regards Chris.
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Riebenstahl

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Re: Firmware 7.9 problem with the FOCUS function and the scr

PostFri Jul 01, 2022 9:20 pm

Krzysztof Sobieranski wrote:Hello.

...

Have other users also observed this problem?

Regards Chris.



I can confirm that. I have exactly the same problem on the BMPCC 6k (G1).
DaVinci Resolve Studio 18.5 • macOS 13.4.1 • BMPCC 6k (G1)
iMac (5k 2020) • 3,6 GHz 10-Core Intel Core i9 • 128 GB RAM • Radeon Pro 5700 XT 16 GB
MBP 14’’ 2023 • M2 Pro • 32 GB RAM
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nicowieditz

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Re: Firmware 7.9 problem with the FOCUS function and the scr

PostFri Jul 01, 2022 9:43 pm

Did you try a full camera reset after updating to 7.9.

I had some other issues on my 6k after updating to 7.9 and did a full camera reset and then it worked well as expected.
Cameras: BM Ursa Mini Pro 12k (BRAW), BMPCC 6k (BRAW), Ronin 4D (PRO RES RAW)
Computers: MacPro 7.1 128 GB VRAM
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Mike Potton

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Re: Firmware 7.9 problem with the FOCUS function and the scr

PostSat Jul 02, 2022 1:07 am

I can trigger it with switching res on my 4k, to the point that swiping freezes completely.

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Riebenstahl

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Re: Firmware 7.9 problem with the FOCUS function and the scr

PostSat Jul 02, 2022 9:42 am

nicowieditz wrote:Did you try a full camera reset after updating to 7.9.

I had some other issues on my 6k after updating to 7.9 and did a full camera reset and then it worked well as expected.


This fixed the focus zoom for me. Thanks!
DaVinci Resolve Studio 18.5 • macOS 13.4.1 • BMPCC 6k (G1)
iMac (5k 2020) • 3,6 GHz 10-Core Intel Core i9 • 128 GB RAM • Radeon Pro 5700 XT 16 GB
MBP 14’’ 2023 • M2 Pro • 32 GB RAM
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Krzysztof Sobieranski

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Re: Firmware 7.9 problem with the FOCUS function and the scr

PostSat Jul 02, 2022 1:11 pm

Thanks for your feedback. On the other hand, I took a closer look at the matter and I can see that the problem with zooming occurs below 4K resolution. In RAW mode at 3.7K and 2.8K and in PRORES mode and HD resolution. No problem with 4K resolutions and up.

How does it look in your cameras?
Chris.
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