Jason Greene wrote:baforest wrote:c.carlos.n wrote:B&H, I ordered mid July and they will not speculate when and how. so I wait in pain!!!!
At least I know I'm not the only one having issue with them. Their "Company Policy" is crap toward customers. I'll not pre-order through them again.
Really?
Surely you don't want them to ship you a camera that they do not have? You seem to be upset and bashing B&H for not giving out information that they likely do not have. Wow.
Even if they had been told something by BMD, I think they would be quite foolish to start setting customer expectations based on that information (especially if it was as, um, precise as the information in this thread). You're here on this forum. You have seen the roller coaster of hopes and hopes dashed that has gone on here with regards to shipping. Why would B&H want to have any part in that?
B&H is typically appropriately conservative in setting customer expectations and almost never promises something unless they know they can deliver it. B&H has an excellent reputation for customer service.
Perhaps some other companies could learn a thing or two from B&H.
Folks here know that B&H is a quality shop. Having bought 10's of thousands of dollars of equipment from them over the last 6-7 years, they have always exceeded my expectations with selection, shipping, and customer service. I'm sure that I'm not the only one here who is loyal to B&H and for good reason. To see such a silly comment to conclude that their policy is "crap towards customers" is just plain ridiculous in my opinion.
Jason, don't go jumping to conclusions on what I am saying. I have talked to them and they even refuse to tell where I stand in line for the camera. Do the customers not deserve the right to be able to know where they stand within the orders of the company?
I've spent a good deal of money with the company as well. I like them just fine, but the policy of not telling the customers where they stand in a pre-order line is ridiculous. So you tell me the truth, is that something that you like to hear from a company? I'm not expecting any hard answers from them on shipments.
So, you have misread into my statement as to what I am referring to here. Please, actually ask when you don't understand 100% what someone is speaking of.