SD CARD for Pocket Camera

The place for questions about shooting with Blackmagic Cameras.
  • Author
  • Message
Offline

Tony_R_BMD

  • Posts: 3460
  • Joined: Mon Aug 12, 2013 4:52 pm
  • Real Name: Tony Rivera

Re: SD CARD for Pocket Camera

PostThu Feb 13, 2014 10:46 pm

Just curious if you've contacted support about the problems you're having?
Support: http://www.blackmagicdesign.com/support
Info: http://www.blackmagicdesign.com/company

Follow us on Instagram:
@blackmagicnewsofficial

Former employee of Blackmagic Design
Offline

markr041

  • Posts: 84
  • Joined: Fri Nov 29, 2013 3:42 am

Re: SD CARD for Pocket Camera

PostThu Feb 13, 2014 10:52 pm

Goran Sweden wrote:Thanks for the reply Geoff much appreciated.

Yes it is the right card and I tried both mac and win format. I am on mac though.

I just tried it again reformatting to hfs and nothing. I'm on camera utility software 1.6.1 the latest I believe.

Also there is no reason why it before with the Transend card with the same specs actually did work a few times when I pulled out the card and or the battery and put it back in. There is no logic to it as I see it.

Got to be a faulty cam they sold me but I´m so tired of all this that I'm gonna put it on the shelf and take the loss or just trash it. That's how it feels after struggling with this for over one week.

I really want to love it and I've been dreaming about owning one of these for a long time. Kind relatives gave me money for it on my 60 year birthday so I have a obligation to them to make it work or just pretend it does.

Well what can I say it sure is a very frustrating situation, I've been round computers since 1984 and streaming web tv since I believe 5 years or so so I believe I know enough to understand how it should work. So I really cannot see where I did anything wrong.


1. It is now known that the only card that will work shooting RAW is the Sandisk Extreme Pro. You wasted time and money using any other card. No other card has been found to work.

2. You must format the SD card using exFat.

You are vague about exactly how you formatted the card - there is no such thing as "win format." Not Fat32, nor NTFS - you must use exFat. Did you format the card using exFat?

I have shot scores of hours on the BMPCC using three separate Extreme Pro SD cards (64 and 32GBs)without a single dropped frame.
Last edited by markr041 on Fri Feb 14, 2014 12:34 am, edited 1 time in total.
Mark Rosenzweig
Offline

Mac Jaeger

  • Posts: 1810
  • Joined: Sun May 12, 2013 2:53 pm
  • Location: Germany

Re: SD CARD for Pocket Camera

PostThu Feb 13, 2014 11:19 pm

There's still the possibility that his camera is simply kaputt.
Offline

Göran Diffner

  • Posts: 210
  • Joined: Fri Feb 07, 2014 1:15 am

Re: SD CARD for Pocket Camera

PostThu Feb 13, 2014 11:26 pm

Edit: I was wrong english is not my first language so I made a mistake
Last edited by Göran Diffner on Fri Feb 14, 2014 12:31 am, edited 1 time in total.
Offline

Göran Diffner

  • Posts: 210
  • Joined: Fri Feb 07, 2014 1:15 am

Re: SD CARD for Pocket Camera

PostThu Feb 13, 2014 11:34 pm

Mac Jaeger wrote:There's still the possibility that his camera is simply kaputt.


Thanks for the reply Mac Jaeger that's what I'm thinking too. I just backed down to 1.5.1 but it's the same. I do have the card they say is working and I did try both the recommended formats.

The funny thing is it kind of worked on and of with the Transcend card.

I did purchase the cam from Germany lol but that has nothing to do with this so no offend I hope.

Tc
Göran
Offline

markr041

  • Posts: 84
  • Joined: Fri Nov 29, 2013 3:42 am

Re: SD CARD for Pocket Camera

PostFri Feb 14, 2014 12:16 am

SanDisk Extreme Pro + exFat. That's it. If that combo does not work it is the camera.
Mark Rosenzweig
Offline

Göran Diffner

  • Posts: 210
  • Joined: Fri Feb 07, 2014 1:15 am

Re: SD CARD for Pocket Camera

PostFri Feb 14, 2014 1:05 am

I did one more try with exFat but it still won't record so the cam have to be broken or I am doing something really stupid. It´s brand new I´ve had it for a week so it´s my usual luck I guess.

Anyway I will back out of this thread now so you guys can get back on track to what it´s about. Thanks for the help.

Goran
Offline

Mac Jaeger

  • Posts: 1810
  • Joined: Sun May 12, 2013 2:53 pm
  • Location: Germany

Re: SD CARD for Pocket Camera

PostFri Feb 14, 2014 4:25 pm

Of course you could also have a bad card... even if you bought it from germany ;-)

The only way to be sure would be to meet someone else with that same camera and cross-check his/her card in your camera and vice versa.
Offline

Göran Diffner

  • Posts: 210
  • Joined: Fri Feb 07, 2014 1:15 am

Re: SD CARD for Pocket Camera

PostFri Feb 14, 2014 6:42 pm

Mac Jaeger wrote:Of course you could also have a bad card... even if you bought it from germany ;-)

The only way to be sure would be to meet someone else with that same camera and cross-check his/her card in your camera and vice versa.


Yes I agree problem is I do not know anyone that own one of these cameras.

One thing I noticed while googling a little more is people say you have to reformat to exFat with a PC. So you cannot use a mac for this?

Can somebody tell if that is the fact?

I'm sorry if the answer to this question is already posted here I must have totally missed it then.

I will try with a PC too of course but maby you beat me to it.
Offline

Göran Diffner

  • Posts: 210
  • Joined: Fri Feb 07, 2014 1:15 am

Re: SD CARD for Pocket Camera

PostFri Feb 14, 2014 6:44 pm

Geoff Baxter wrote:This is a wild shot, but the write-protection switch on the card is not on is it? Sometimes you can accidentally activate the switch when pushing the card into the camera.


That struck my mind too and it is typically me to forget something like that but not this time.
Offline

Göran Diffner

  • Posts: 210
  • Joined: Fri Feb 07, 2014 1:15 am

Re: SD CARD for Pocket Camera

PostFri Feb 14, 2014 6:49 pm

I see a few probably from sweden browsing this topic and if you live not to far from me (I'm in östergötland) and own this cam too would it be possible to meet up? I will of course do the trip so you wont have to drive.
Offline

Göran Diffner

  • Posts: 210
  • Joined: Fri Feb 07, 2014 1:15 am

Re: SD CARD for Pocket Camera

PostFri Feb 14, 2014 7:07 pm

I fired up my PC (win8 if that makes a difference) and formated the card to exFat one more time but it is the same I cannot record the cam refuses to do it.
Offline

Michael Thao

  • Posts: 36
  • Joined: Thu Jan 09, 2014 3:38 am

Re: SD CARD for Pocket Camera

PostFri Feb 14, 2014 8:17 pm

Goran Sweden wrote:
Mac Jaeger wrote:Of course you could also have a bad card... even if you bought it from germany ;-)

The only way to be sure would be to meet someone else with that same camera and cross-check his/her card in your camera and vice versa.


Yes I agree problem is I do not know anyone that own one of these cameras.

One thing I noticed while googling a little more is people say you have to reformat to exFat with a PC. So you cannot use a mac for this?

Can somebody tell if that is the fact?

I'm sorry if the answer to this question is already posted here I must have totally missed it then.

I will try with a PC too of course but maby you beat me to it.



On Macs you can format it Mac OS Extended (Journaled).
Offline

Göran Diffner

  • Posts: 210
  • Joined: Fri Feb 07, 2014 1:15 am

Re: SD CARD for Pocket Camera

PostFri Feb 14, 2014 9:28 pm

Thanks for the reply

I tried both Mac OS journaled and exFat on my mac but it did not work
Offline

Göran Diffner

  • Posts: 210
  • Joined: Fri Feb 07, 2014 1:15 am

Re: SD CARD for Pocket Camera

PostSat Feb 15, 2014 2:11 am

Yes I in my mind there is no other option.

The really bad downside of this is I just wanna play with the cam. I've seen the films people post. It's amazing what this cam can do so I want it operational as soon as possible. This is not about getting the money back or whos fault it is I just wanna play.
Last edited by Göran Diffner on Sun Feb 16, 2014 12:05 pm, edited 1 time in total.
Offline
User avatar

Rafael Molina

  • Posts: 307
  • Joined: Mon Mar 25, 2013 8:49 pm
  • Location: Medellín – Colombia

Re: SD CARD for Pocket Camera

PostSat Feb 15, 2014 4:07 am

momentusstudios wrote:
Rafael Molina wrote:I've mentioned in other post, Toshiba will launch EXCERIA PRO a SDHC card that writes at 240 MB/s and reads at 260 MB/s. But still not sure if it will work with the BMPCC, somebody said it was something to do with the writing speed or something about the SDXC port.


Do you have references to back this up? I am very interested in reading more about this.



I'm very sorry not replying early. My E-Mail didn't notified me about it. Well I read it long time ago, originally don't remember were, the info is in their official site; but I guess that at this date you have already checked that info hehe.

http://www.toshiba-memory.com/cms/en/pr ... a-pro.html

Plus, just today one of the GH4 testers named Eduardo Angel, said something about a Sandisk Extreme PRO SDHC/SDXC UHS-II that reads at 280MB/s and writes at 250MB/s. I wonder as well if the BMPCC will be compatible with it.

http://www.sandisk.com/products/memory- ... hc-uhs-II/
Rafael Molina
Independent Professional Filmmaker and Producer
Medellín – Colombia


BMCC EF
Reseller: Televisión y Video Digital Ltda.
Ordered: 28th january 2013
Arrived: 5th june 2013
Offline

MarcusWolschon

  • Posts: 807
  • Joined: Sun Apr 14, 2013 6:59 pm

Re: SD CARD for Pocket Camera

PostSat Feb 15, 2014 7:17 am

Hopefully the existing Sandisk Extreme Pro may become slightly cheaper with the new ones on the market.
Sadly the new ones are limited to 64GB too, so we still don't have cards for >20min of raw. :/
Offline

Mac Jaeger

  • Posts: 1810
  • Joined: Sun May 12, 2013 2:53 pm
  • Location: Germany

Re: SD CARD for Pocket Camera

PostSat Feb 15, 2014 11:06 am

Rafael Molina wrote:something about a Sandisk Extreme PRO SDHC/SDXC UHS-II that reads at 280MB/s and writes at 250MB/s. I wonder as well if the BMPCC will be compatible with it.

The Pocket cam has an UHS-I interface, it can't write faster than 104 mb/s (theoretical limit, practical limit is lower). It remains to be seen whether ultra-fast UHS-II cards perform well at UHS-I interfaces.
Offline

Mac Jaeger

  • Posts: 1810
  • Joined: Sun May 12, 2013 2:53 pm
  • Location: Germany

Re: SD CARD for Pocket Camera

PostSat Feb 15, 2014 11:31 pm

Of course all UHS-II cards will also "work" at UHS-I interfaces, but it's not sure if they will be as fast as the interface will allow. Usually when a new interface is implemented, manufactures test and optimise their firmware to yield maximum speed with the new interface, but sometimes they get lazy and implement older transfer modes in more generic, un-optimised way. It could very well be that a card running top speed at UHS-II will only run at average speeds at UHS-I, so even if the card can sustain 250 mb/s at UHS-II one can not be sure it will achieve 95 mb/s at UHS-I and thus you can't be certain it will be fast enough for RAW recording, even if it is much faster than needed at UHS-II...

In other words:

Don't trust the speed-tests, don't even trust BMD's compatibility lists, only trust other users' experience...
Offline

Mac Jaeger

  • Posts: 1810
  • Joined: Sun May 12, 2013 2:53 pm
  • Location: Germany

Re: SD CARD for Pocket Camera

PostSun Feb 16, 2014 11:23 am

Geoff Baxter wrote:If it is listed on the BMD web site, then it is OK, not because someone here tried one and says so.

... unless it's a PNY card. Or an OIS lens. Not to blame BMD for PNY changing the cards without changing the labels, and also not for misleading (yet not false) information about lens compatibility; but i'd rather hear from a couple people in this forum than rely on BMDs website, just because the community doesn't have to sell cameras.

With regard to the camera having a UHS-I interface, the protocol for writing to an SD card permits the controlling device to poll the SD card's controller and determine when the write cycle has completed, as such it should deal with any increase in the speed of the process.

Well, let's just wait until the first UHS-II cards have been tested in a pocket cam.
Offline

Chris Whitten

  • Posts: 509
  • Joined: Mon Jul 22, 2013 10:10 pm

Re: SD CARD for Pocket Camera

PostSun Feb 16, 2014 11:56 pm

If people are having basic problems with the camera I can't understand why they are persisting with sd cards that aren't recommended. Even the unbiased users are all using the recommended Sandisk cards.
I've been recording to my camera successfully for months using the Extreme Pro 64gb card, formatted on an Apple iMac. You have to do a full reformat every time, not just deleting files.
If the camera still won't work you either have a faulty cam or faulty card.
Chris Whitten
Offline

Mac Jaeger

  • Posts: 1810
  • Joined: Sun May 12, 2013 2:53 pm
  • Location: Germany

Re: SD CARD for Pocket Camera

PostMon Feb 17, 2014 11:36 am

Just to make myself clear:

It's not that i don't trust BM or insinuate ulterior motives, but both examples (PNY cards, OIS lenses) show that you can go wrong if you rely solely on information given on their web pages. Adding unbiased user reports will always get you a more complete picture and help avoid making misinformed decisions.

Despite what the compatibility list says, i wouldn't invest in other cards than the sandisk models that many pocket cam useres reported to be reliable. And until a number of users find that some other brand is as reliable and even cheaper that won't change.
Previous

Return to Cinematography

Who is online

Users browsing this forum: Google [Bot], mario1286 and 128 guests