I recently had an unhappy experience with pre-sales in Blackmagic . I somewhat understand...but I don't understand their position.
I am looking to purchase the 12k camera. And this is the first professional never camera I have ever purchased. I have had Pro summer models from Sony which have lasted well over 10 years yet it recently died and I'm looking for a replacement.
My question was relatively simple: in addition to the body what else should I purchase so that I can use the camera? The response was extremely terse and basically stated they don't help their customers determine what other components they need to purchase in order to use their equipment.
While I understand that discussing external hardware/software would be a stretch for the organization, understanding what Blackmagic hardware I need to create a working platform, I assumed would be well within their scope. As an example when purchasing the UMUMP12k body "do I need to purchase a specific battery pack"? Of course their answer was we don't help you with that. Another question such as "what's the best media I should record to"; their answer is: we don't help you with that.
I understand that most of the individuals which purchase hardware from a company like Blackmagic understand what they are purchasing, what else they need, and how to make it all produce magic on the screen; but not everybody is at that level. However, thanks to Grant this now within reach of the advanced "average" human.
I also completely understand that spending $10,000 (USD) on a camera is not within everyone's budget. However I would expect an organization which sold multiple components all which can be bolted on or used by one of their core platforms: Blackmagic would be capable in providing this level of information. Turns out they either are incapable, or unwilling to help.
Now when it comes to running Resolve or Fusion (of which I already own both licenses since v14), Blackmagic does provide guidance so the lack of support on the most expensive body in their lineup baffles me. All of that aside I have abandoned pre-sales and and find myself in this forum.
So I am now reaching out to the global community to understand in addition to the camera body what other components are a "must" and which components are a "nice to have". The body is a mounting point for things like lenses, batteries, view finders, storage systems, and the like. Now I believe it will help to understand what I have in kit (some items are missing as I can't remember what I have):
* Blackmagic Video Assistant (7" 12G)
* Blackmagic 3G‑SDI Shield for Arduino
* Blackmagic Micro Studio Camera 4K
* Lots of BNC to Micro BNC
* XLR microphones & cables
* Sony "G" A & E lens mount
* Sony "A" to MFT adapter
* Sony "A" to "E" lens adapter
* Tilta Nucleus-M Lens Control System
* Lots of SmallRig items (pretty much everything they have)
* RONIN-S
* Gigapan EPIC
I'm looking to make a platform I can replace a prosumer platform (Sony AX-2000) which has died after 10 years of use. I do not make any cinematic films. Rather I work more in real-life, event (plays, recites, etc...), family trips, equestrian events, and the like. I do not want to "settle" on the BMPCC as I will eventually move to the top line model anyway. By making the leap, I can overlook the expense of the other platforms and take the hit on this purchase. Additionally all of the other items I purchase from this point forward will move towards the 12K.
I appreciate any and all feedback, just know I am a service disabled veteran with a limited budget (read that I do not have $100K (USD)) to spend so "must's" are critical to me, and "nice to have" are just that they are not needed, just nice to have for a specific reason. If you feel awkward in suggesting items, you can PM me or look up my user id and send me an email.
Thanks in advance...
I am looking to purchase the 12k camera. And this is the first professional never camera I have ever purchased. I have had Pro summer models from Sony which have lasted well over 10 years yet it recently died and I'm looking for a replacement.
My question was relatively simple: in addition to the body what else should I purchase so that I can use the camera? The response was extremely terse and basically stated they don't help their customers determine what other components they need to purchase in order to use their equipment.
While I understand that discussing external hardware/software would be a stretch for the organization, understanding what Blackmagic hardware I need to create a working platform, I assumed would be well within their scope. As an example when purchasing the UMUMP12k body "do I need to purchase a specific battery pack"? Of course their answer was we don't help you with that. Another question such as "what's the best media I should record to"; their answer is: we don't help you with that.
I understand that most of the individuals which purchase hardware from a company like Blackmagic understand what they are purchasing, what else they need, and how to make it all produce magic on the screen; but not everybody is at that level. However, thanks to Grant this now within reach of the advanced "average" human.
I also completely understand that spending $10,000 (USD) on a camera is not within everyone's budget. However I would expect an organization which sold multiple components all which can be bolted on or used by one of their core platforms: Blackmagic would be capable in providing this level of information. Turns out they either are incapable, or unwilling to help.
Now when it comes to running Resolve or Fusion (of which I already own both licenses since v14), Blackmagic does provide guidance so the lack of support on the most expensive body in their lineup baffles me. All of that aside I have abandoned pre-sales and and find myself in this forum.
So I am now reaching out to the global community to understand in addition to the camera body what other components are a "must" and which components are a "nice to have". The body is a mounting point for things like lenses, batteries, view finders, storage systems, and the like. Now I believe it will help to understand what I have in kit (some items are missing as I can't remember what I have):
* Blackmagic Video Assistant (7" 12G)
* Blackmagic 3G‑SDI Shield for Arduino
* Blackmagic Micro Studio Camera 4K
* Lots of BNC to Micro BNC
* XLR microphones & cables
* Sony "G" A & E lens mount
* Sony "A" to MFT adapter
* Sony "A" to "E" lens adapter
* Tilta Nucleus-M Lens Control System
* Lots of SmallRig items (pretty much everything they have)
* RONIN-S
* Gigapan EPIC
I'm looking to make a platform I can replace a prosumer platform (Sony AX-2000) which has died after 10 years of use. I do not make any cinematic films. Rather I work more in real-life, event (plays, recites, etc...), family trips, equestrian events, and the like. I do not want to "settle" on the BMPCC as I will eventually move to the top line model anyway. By making the leap, I can overlook the expense of the other platforms and take the hit on this purchase. Additionally all of the other items I purchase from this point forward will move towards the 12K.
I appreciate any and all feedback, just know I am a service disabled veteran with a limited budget (read that I do not have $100K (USD)) to spend so "must's" are critical to me, and "nice to have" are just that they are not needed, just nice to have for a specific reason. If you feel awkward in suggesting items, you can PM me or look up my user id and send me an email.
Thanks in advance...
Thomas Klinect


