Blackmagic Forum

So I just had my mainboard replaced about a month ago (just about) as the USB-C broke off. They offered it free of charge as it was in warranty but warned me that taking the side panel off has voided the warranty (the USB-C port was stuck).

I now just started experiencing problems where the camera starts zooming in and out by itself constantly. Anyone else experienced this? I doubt I can send the camera back again to have this resolved... I wonder if its dust or something hitting the button. No way of water damage. Can the button be disabled?

Otherwise I will just have to operate with my Shinobi and change settings on the phone.

Mmm they change xxx in warranty but replace back panel break the warranty?

Or you have removed back panel.


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carlomacchiavello wrote:Mmm they change xxx in warranty but replace back panel break the warranty?

Or you have removed back panel.


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Didn't remove the panels just started randomly happening after a week of having the camera :/

smunaut wrote:https://forum.blackmagicdesign.com/viewtopic.php?f=2&t=93845

Yeah seen this post wondered if anyone has fixed it since. Going to have to keep hassling them as I didn't receive an email regarding this issue after they have told me they would