Blackmagic approved CFast card skipping frames-overheating?
Posted: Thu Apr 15, 2021 8:21 pmShooting on my new Blackmagic 6K Pro with my Blackmagic approved Wise CFA-10240 3500X 1TB CFast 2.0 card two days ago, after about 45 minutes of intermittent shooting (BRAW 6K 5:1, 24 fps), the camera stopped recording after 1-2 seconds with a white exclamation mark in ared circle flashing next to the storage media icon which, from what I read, indicates that it was skipping frames. I always format the card in camera. I'm not excatly sure how much actual footage I had at this point, but it was less than 30 minutes.
So I dropped the compression to BRAW 6K 8:1, 24 fps with the same result. I took out the CFast card and it was hot to the touch (not "ouch, I burnt myself!" hot, but hot like a laptop that's working hard but still functioning). So I let it cool off outside the camera for about 10 minutes or so and afterwards it worked fine again.
Whether the CFast card itself was too hot or the camera, I don't know. Maybe oit was something else entirely. I was shooting at night in a room with just a few lights on, none aimed at the camera or close to it (I was using the Sigma 18-35mm at 18mm from farther away for a wider shot) and the inside temp was 22 C, so rather cool.
I don't think this is supposed to happen. I explicitly spent around 1000 dollars for an approved storage medium that is supposed to work well with this camera and if the barely one month old equipment is quitting on me due to overheating after less than an hour of shooting, that is simply unacceptable.
So, where do I go from here? Do I send the CFast card back and if so, how do I prove that it's faulty when it is obviously perfectly fine in a short test? Do I send the camera back? How do I approach something like this?
Matthias
So I dropped the compression to BRAW 6K 8:1, 24 fps with the same result. I took out the CFast card and it was hot to the touch (not "ouch, I burnt myself!" hot, but hot like a laptop that's working hard but still functioning). So I let it cool off outside the camera for about 10 minutes or so and afterwards it worked fine again.
Whether the CFast card itself was too hot or the camera, I don't know. Maybe oit was something else entirely. I was shooting at night in a room with just a few lights on, none aimed at the camera or close to it (I was using the Sigma 18-35mm at 18mm from farther away for a wider shot) and the inside temp was 22 C, so rather cool.
I don't think this is supposed to happen. I explicitly spent around 1000 dollars for an approved storage medium that is supposed to work well with this camera and if the barely one month old equipment is quitting on me due to overheating after less than an hour of shooting, that is simply unacceptable.
So, where do I go from here? Do I send the CFast card back and if so, how do I prove that it's faulty when it is obviously perfectly fine in a short test? Do I send the camera back? How do I approach something like this?
Matthias