Blackmagic Forum

I understand the new firmware update adds IS support.. What else is added with the 1.1 update?

Thanks!

DNxHD for one. I think it also fixes the pink highlights in ProRes issue and I think I heard there's an "audio bug fix".

Could be more stuff. Hope there is

Hi,

The v1.1 update includes DNxHD, EF Lens stabilizer support and also added more shutter angles to cater for shooting under 50 or 60Hz lighting conditions at 30fps.

Kristian Lam wrote:Hi,

The v1.1 update includes DNxHD, EF Lens stabilizer support and also added more shutter angles to cater for shooting under 50 or 60Hz lighting conditions at 30fps.

Thanks for the information. I however find it funny that you are updating people on firmware for a camera that hasn't even been released, yet when people ask for information regarding the ACTUAL RELEASE of the camera so that we may actually USE the updated firmware, BMD reps are nowhere to be seen?

Sorry if this reply sounds rude, but you can imagine my frustration (don't want to speak for others) regarding the constant delays and imaginary updates to camera that in my opinion doesn't quite exist yet.

Costa wrote:

Kristian Lam wrote:Hi,

The v1.1 update includes DNxHD, EF Lens stabilizer support and also added more shutter angles to cater for shooting under 50 or 60Hz lighting conditions at 30fps.

Thanks for the information. I however find it funny that you are updating people on firmware for a camera that hasn't even been released, yet when people ask for information regarding the ACTUAL RELEASE of the camera so that we may actually USE the updated firmware, BMD reps are nowhere to be seen?

Sorry if this reply sounds rude, but you can imagine my frustration (don't want to speak for others) regarding the constant delays and imaginary updates to camera that in my opinion doesn't quite exist yet.

They are updating us in the firmware because that information is available to be given out, they know that with enough certainty to tell us.

The glass situation may well not have changed yet so there is no useful info to give us.

A few cameras have made it out so news on the firmware is useful for them as we'll as for those currently waiting for them as it allows them to plan initial workflows an parrallel purchases, or even inform them the camera is worth waiting for. The introduction of more shutter angles is of particular interest.

Yes the lack of info is frustrating but complaints when they give us info even if its not the piece we want is counterproductive.

Does this update also include bug fixes for things such as the pink pro-res highlights?

Pete Proniewicz-Brooks wrote:The glass situation may well not have changed yet so there is no useful info to give us.

"No change" in a situation that was expected to have change last week IS useful info to many of us. I'm disappointed that there still are no VUs or F stop display.

mhood wrote:

Pete Proniewicz-Brooks wrote:The glass situation may well not have changed yet so there is no useful info to give us.

"No change" in a situation that was expected to have change last week IS useful info to many of us. I'm disappointed that there still are no VUs or F stop display.

And it is info we have. We have been told that when there is change we will be told. We have not been told of change therefore there is none to tell us. By not telling us of change they by virtue of their previous statement are telling us there is no change.

F stop display is something that's needed. Hopefully it will be here soon (at this rate it could be here before most people get their cameras).

Pete Proniewicz-Brooks wrote:

mhood wrote:

Pete Proniewicz-Brooks wrote:The glass situation may well not have changed yet so there is no useful info to give us.

"No change" in a situation that was expected to have change last week IS useful info to many of us. I'm disappointed that there still are no VUs or F stop display.

And it is info we have. We have been told that when there is change we will be told. We have not been told of change therefore there is none to tell us. By not telling us of change they by virtue of their previous statement are telling us there is no change.

F stop display is something that's needed. Hopefully it will be here soon (at this rate it could be here before most people get their cameras).

An update on WHY they have not received the glass when they said they SHOULD have received it by now is CERTAINLY an update we would need. How long? Why has it been delayed again? What are you going to do about it? These are all valid questions.

Pete Proniewicz-Brooks wrote:By not telling us of change they by virtue of their previous statement are telling us there is no change.

And that is most disturbing because there IS change.

So that's where we are at now. The supplier is due to get more glass later this week and then hopes to start up production again using new clean glass that will result in good quality sensors that we can use to start building cameras again.

"Now" was 9/25 and either the supplier got their glass and has started up production again or another projected milestone has been missed and should be explained in a new update. This "don't call us, we'll call you" strategy is maddening for many BMD customers.

Maddening is definitely the right word.

It is no wonder that virtually every thread turns into a discussion about the fact that hardly anyone seems to have a camera.

I'm struggling to take anything seriously given that every topic of conversation is kind of moot unless BMD actually manage to get these out of the door, and a small part of me is wondering if they ever will...

Could this all be too good to be true?

All this talk about updates... for me, given that BMD have said from day one that shipments will start in 'the coming weeks'...'the next few days' the updates should be virtually daily to match.

People are pulling their hair out here because BMD has them on tenterhooks, expecting the camera to land any moment - and they have done for months. If you want sanity out of people then don't string them along. Its just getting silly now and there is only so long the average consumer is willing to wait.

Before someone says its not BMD's fault... I'm not saying it is or it isn't, but the information needs to flow. Someone else will probably say that Sony, Panasonic etc don't give out info like that - no, but they have a proven track record in the camera circuit and BMD is new - they need to earn our trust and respect. I'm speaking for myself of course and I don't expect everyone to agree with me.

I'm turning more and more into an annoyed customer day by day.

mhood wrote:

Pete Proniewicz-Brooks wrote:By not telling us of change they by virtue of their previous statement are telling us there is no change.

And that is most disturbing because there IS change.

So that's where we are at now. The supplier is due to get more glass later this week and then hopes to start up production again using new clean glass that will result in good quality sensors that we can use to start building cameras again.

"Now" was 9/25 and either the supplier got their glass and has started up production again or another projected milestone has been missed and should be explained in a new update. This "don't call us, we'll call you" strategy is maddening for many BMD customers.

Massive assumption there, that the process is immediate. No real milestone needs to have been missed for production not to have restarted yet. The info that glass has arrived is useless to us, that working sensors have been produced or the batch is once again problematic is the next stage of useful info. Getting that may well take time. This whole mess of delayed shipping etc is because BMD made statements before the info was cast iron reliable. New glass is not a real change if its defective to.

Don't get me wrong I want info as soon as possible, but I want correct info with sufficient context to avoid getting my hopes up and having them dashed again. I'm fairly sure BMD are bursting to tell us the news, but until they have concrete news I'm not sure I can blame them from waiting.

Pete Proniewicz-Brooks wrote:

mhood wrote:

Pete Proniewicz-Brooks wrote:By not telling us of change they by virtue of their previous statement are telling us there is no change.

And that is most disturbing because there IS change.

So that's where we are at now. The supplier is due to get more glass later this week and then hopes to start up production again using new clean glass that will result in good quality sensors that we can use to start building cameras again.

"Now" was 9/25 and either the supplier got their glass and has started up production again or another projected milestone has been missed and should be explained in a new update. This "don't call us, we'll call you" strategy is maddening for many BMD customers.

Massive assumption there, that the process is immediate. No real milestone needs to have been missed for production not to have restarted yet. The info that glass has arrived is useless to us, that working sensors have been produced or the batch is once again problematic is the next stage of useful info. Getting that may well take time. This whole mess of delayed shipping etc is because BMD made statements before the info was cast iron reliable. New glass is not a real change if its defective to.

Don't get me wrong I want info as soon as possible, but I want correct info with sufficient context to avoid getting my hopes up and having them dashed again. I'm fairly sure BMD are bursting to tell us the news, but until they have concrete news I'm not sure I can blame them from waiting.

You are the most patient man alive or the most gullible. Not sure of which category you apply yet:) I admire your patience none the less.

Pete Proniewicz-Brooks wrote:The info that glass has arrived is useless to us, that working sensors have been produced or the batch is once again problematic is the next stage of useful info. Getting that may well take time. This whole mess of delayed shipping etc is because BMD made statements before the info was cast iron reliable. New glass is not a real change if its defective to.

I think that's the rub: BMD is deciding what is "useful info". Regular, honest communications (even talking about the weather) would make customers feel more connected and informed. If the glass got there end of last week, we can then ask how long the supplier required to ramp up production on the "volume" batch of bad sensors (95%). If the glass didn't get there end of last week, something's wrong and needs explaining. The info that glass has arrived may be useless information to you and BMD may consider it useless information but I think many BMD customers would disagree.

mhood wrote:

Pete Proniewicz-Brooks wrote:The info that glass has arrived is useless to us, that working sensors have been produced or the batch is once again problematic is the next stage of useful info. Getting that may well take time. This whole mess of delayed shipping etc is because BMD made statements before the info was cast iron reliable. New glass is not a real change if its defective to.

I think that's the rub: BMD is deciding what is "useful info". Regular, honest communications (even talking about the weather) would make customers feel more connected and informed. If the glass got there end of last week, we can then ask how long the supplier required to ramp up production on the "volume" batch of bad sensors (95%). If the glass didn't get there end of last week, something's wrong and needs explaining. The info that glass has arrived may be useless information to you and BMD may consider it useless information but I think many BMD customers would disagree.

You miss my point the glass being there is only useful once it's known it works. If its again dodgy then having given out the news earlier would have been giving us false hope.

Information without context is useless and often dangerous.

An example:

Man shot in back by police. Now without context that's a difficult statement to judge, with the qualifier 'as he machined gunned a playground of school children' its a story of the police saving lives, with the qualifier 'as he cowered begging for mercy' makes it a story of police brutality.

Until BMD can give us context what use is the info.

It would be nice to have a meaningless but reassuring communication, but just the info that the glass is there is a tad reckless as it indicates definite progress when in reality there might not be.

BMDs major mistake was announcing a shipping date until they had a stock of working cameras. That was the major issue with their comms policy, giving out info that wasn't definite.