Shipping BMCC back to Blackmagic?

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LoganStewartDP

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Shipping BMCC back to Blackmagic?

PostThu Jan 02, 2014 6:10 pm

Hello,
I was wondering if anyone had any preferences or insight into shipping the Cinema Camera back into blackmagic for repair/calibration. I've got that rolling banding thing going on and am trying to decide which carrier to ship it with. Also I've seen an option to list the value of the package in their option but am getting mixed info on wether or not this is actually insurance.

Thanks!
Logan Stewart DP
Variables Of Light LLC
www.variablesoflight.com
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Victor Gutarra

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Re: Shipping BMCC back to Blackmagic?

PostWed Jan 29, 2014 4:07 am

Hello I am also having this problem. Do you guys know where do they usually fix their cameras? I live in Korea.
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Tony Rivera

Blackmagic Design

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Re: Shipping BMCC back to Blackmagic?

PostWed Jan 29, 2014 6:25 pm

It depends on the country you live in. When you contact support for your RMA, they'll have you fill out some information before you receive the shipping details.
Support: http://www.blackmagicdesign.com/support
Info: http://www.blackmagicdesign.com/company

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AdrianSierkowski

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Re: Shipping BMCC back to Blackmagic?

PostThu Jan 30, 2014 2:47 pm

when I spoke with tech support they simply gave me a shipping label (Fed ex in my case, but I'm only a few hours from them) put it on the box and dropped it at a fed ex office.
Adrian Sierkowski
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adrian@adriansierkowski.com

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