- Posts: 2
- Joined: Sat May 27, 2023 9:21 am
- Real Name: Reuben Denty
2 issues since the new 8.1.1 firmware update and I’m looking for tech feedback or solutions…if any??
I am using 3, BM6k cameras. 2 Pro 6ks (purchased at different times and form different vendors) and 1 older 6k. I’ve been using them for 2-4 years and 100s of hours on a variety of doc series. 2 have had their entire internal board replaced by BM and now they all have the current software/firmware updates (May 2023).
ISSUE #1
Since the update ALL the cameras randomly will not TURN ON. Just a black screen.
Sometimes the power light indicator is not even illuminated. Showing that no power is going to the camera.
I use V-lock batteries with a Kondor Blue (regulated) D-Tap hub. The cameras are powered by the hub directly from the regulated top power tap. The cameras worked flawlessly before the firmware upgrade. Now 20% of the time the cameras will not power up. I must turn off the camera, let it sit for 30 seconds, disconnect cables, and try again. Sometimes that works the first time, but it may take 3-4 attempts.
I have replaced the cables.
I have connected cables directly into the battery, bypassing the Kondor Blue power hub.
I have tried different V-Lock batteries.
There is NO internal battery in the camera.
This random anomaly happens every time.
Any solutions or bug fixes in the future?
ISSUE #2
I use Tentacle Timecode boxes on all 3 cameras. 2 older versions and 1 newer version. And prior to the new firmware update I never had any issues with TC or EXT TC.
Randomly on power up, the cameras will show 00:00:00:00 on the TC display. Even though they are getting TC from the Tentacle system. This will happen randomly throughout the day of shooting.
Pulling the TC mini cable and plugging it back in does not fix the issue. Or turning the Tentacle box off/on does not fix the issue.
The only solution is to power down and restart the camera. 98% of the time this will fix the issue of the camera not reading the Ext TC. However, combined with issue #1 this can turn into a location nightmare when shooting!!! It sometimes takes 1-10 minutes to turn on 1 camera!!! NEVER HAPPENED prior to the new firmware update!
Does anyone have any valid insight, fixes, or similar issues?
I am using 3, BM6k cameras. 2 Pro 6ks (purchased at different times and form different vendors) and 1 older 6k. I’ve been using them for 2-4 years and 100s of hours on a variety of doc series. 2 have had their entire internal board replaced by BM and now they all have the current software/firmware updates (May 2023).
ISSUE #1
Since the update ALL the cameras randomly will not TURN ON. Just a black screen.
Sometimes the power light indicator is not even illuminated. Showing that no power is going to the camera.
I use V-lock batteries with a Kondor Blue (regulated) D-Tap hub. The cameras are powered by the hub directly from the regulated top power tap. The cameras worked flawlessly before the firmware upgrade. Now 20% of the time the cameras will not power up. I must turn off the camera, let it sit for 30 seconds, disconnect cables, and try again. Sometimes that works the first time, but it may take 3-4 attempts.
I have replaced the cables.
I have connected cables directly into the battery, bypassing the Kondor Blue power hub.
I have tried different V-Lock batteries.
There is NO internal battery in the camera.
This random anomaly happens every time.
Any solutions or bug fixes in the future?
ISSUE #2
I use Tentacle Timecode boxes on all 3 cameras. 2 older versions and 1 newer version. And prior to the new firmware update I never had any issues with TC or EXT TC.
Randomly on power up, the cameras will show 00:00:00:00 on the TC display. Even though they are getting TC from the Tentacle system. This will happen randomly throughout the day of shooting.
Pulling the TC mini cable and plugging it back in does not fix the issue. Or turning the Tentacle box off/on does not fix the issue.
The only solution is to power down and restart the camera. 98% of the time this will fix the issue of the camera not reading the Ext TC. However, combined with issue #1 this can turn into a location nightmare when shooting!!! It sometimes takes 1-10 minutes to turn on 1 camera!!! NEVER HAPPENED prior to the new firmware update!
Does anyone have any valid insight, fixes, or similar issues?