BMPCC 6K Pro Headphone volume does not change

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coyutbm

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BMPCC 6K Pro Headphone volume does not change

PostMon Jun 19, 2023 11:28 am

When I try to adjust the headphone value its only either on or off (slider all the way left).
Moving the slider does not adjust loudness in any way.

Latest Firmware 8.1

Tried with Sennheiser HD25 as well with some other in ear headphones.
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Robert Niessner

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Re: BMPCC 6K Pro Headphone volume does not change

PostMon Jun 19, 2023 4:32 pm

Just a very silly guess: Is it possible that you accidentally mixed up the headphone jack and 3.5mm mic jack?
Saying "Thx for help!" is not a crime.
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Robert Niessner
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coyutbm

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Re: BMPCC 6K Pro Headphone volume does not change

PostMon Jun 19, 2023 5:53 pm

Thanks for the heads up. But no. The mic and xlr1 ports are in use and working. And I also got audio, which I would not get on the mic input.
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Robert Niessner

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Re: BMPCC 6K Pro Headphone volume does not change

PostMon Jun 19, 2023 6:15 pm

You could save your camera settings into a preset and then in the settings menu on the last page do a camera factory reset. See if that solves the issue.
Saying "Thx for help!" is not a crime.
--------------------------------
Robert Niessner
LAUFBILDkommission
Graz / Austria
--------------------------------
Blackmagic Camera Blog (German):
http://laufbildkommission.wordpress.com

Read the blog in English via Google Translate:
http://tinyurl.com/pjf6a3m
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Pete Tomkies

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Re: BMPCC 6K Pro Headphone volume does not change

PostSat Aug 24, 2024 2:13 pm

I have this same issue!

There is a very slight difference between 100% and 1% but not much. 0% cuts off the headphone output altogether, but 1% is very loud!

Does anyone have a solution?
Film maker • Director • DoP • Camera Operator • I write for Videomaker magazine
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Pete Tomkies

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Re: BMPCC 6K Pro Headphone volume does not change

PostWed Sep 11, 2024 11:35 pm

Has no one else experienced this with the BMPCC6K? It's really frustrating as the level is loud.
Film maker • Director • DoP • Camera Operator • I write for Videomaker magazine
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Robert Niessner

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Re: BMPCC 6K Pro Headphone volume does not change

PostThu Sep 12, 2024 9:29 am

I've tested this with my BMPCC6k Pro on firmware 7.9.1 - works as expected.
Can you downgrade your firmware for a test?
Saying "Thx for help!" is not a crime.
--------------------------------
Robert Niessner
LAUFBILDkommission
Graz / Austria
--------------------------------
Blackmagic Camera Blog (German):
http://laufbildkommission.wordpress.com

Read the blog in English via Google Translate:
http://tinyurl.com/pjf6a3m
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Pete Tomkies

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Re: BMPCC 6K Pro Headphone volume does not change

PostThu Sep 12, 2024 10:26 am

Thanks, I will try that. Is it easy to roll back the firmware, can I just install the older version?
Film maker • Director • DoP • Camera Operator • I write for Videomaker magazine
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Robert Niessner

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Re: BMPCC 6K Pro Headphone volume does not change

PostThu Sep 12, 2024 1:21 pm

Pete Tomkies wrote:Thanks, I will try that. Is it easy to roll back the firmware, can I just install the older version?


Yes, should be no problem.
Uninstall the new camera software on your computer, reboot, then install the older software.
Connect your camera and you should be able to downgrade.
Saying "Thx for help!" is not a crime.
--------------------------------
Robert Niessner
LAUFBILDkommission
Graz / Austria
--------------------------------
Blackmagic Camera Blog (German):
http://laufbildkommission.wordpress.com

Read the blog in English via Google Translate:
http://tinyurl.com/pjf6a3m

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