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Unsupported Drive Please Format

Posted:
Tue Oct 31, 2023 5:36 am
by oladapo
I own a couple of BMPCC 6K cameras and they are a delight to use until recently
I updated the firmware on two of my cameras and I've not been able to use my Extreme Sandisk SSD on them. These SSDs used to work perfectly fine until the update and the SSDs now only work on one of the BMPCC 6K camera that still runs on a very old firmware 6.9
When I insert the SSD, it displays "Unsupported Drive Please Format" and when I proceed to format, it continues to format for the longest time and nothing changes until I eject the SSD. All my cameras with the updated firmware behave this way.
The SSDs can only be formatted on the camera that still runs on the old firmware 6.9
Is there anyone that has experienced this and what can be done please?
Re: Unsupported Drive Please Format

Posted:
Tue Oct 31, 2023 2:13 pm
by rick.lang
You might have success formatting the drive to exFAT or HFS+ using your computer.
That behaviour is a concern alright. Is the exact model and capacity on the BMD approved list of media for the camera?
Re: Unsupported Drive Please Format

Posted:
Tue Oct 31, 2023 2:54 pm
by oladapo
rick.lang wrote:You might have success formatting the drive to exFAT or HFS+ using your computer.
That behaviour is a concern alright. Is the exact model and capacity on the BMD approved list of media for the camera?
Thanks for your response
The SSDs are on the list of approved models. As a matter of fact, I’ve been using them for over 6 months (until now)
Re: Unsupported Drive Please Format

Posted:
Tue Oct 31, 2023 7:39 pm
by rick.lang
I’m hoping that formatting externally gets over some glitch. I think you’re doing everything right, but just being on the latest firmware and trying something easy might do the trick to get back to normal behaviour.
Re: Unsupported Drive Please Format

Posted:
Tue Oct 31, 2023 10:24 pm
by carlomacchiavello
If is a camera problem you easily come back to old firmware. Remove newer camera software from. Your computer, install 6.9 software or what do you need, run again updater and it downgrade camera to older firmware.
If problem stay on mean the problem is on disk or on cable used.
Inviato dal mio iPhone utilizzando Tapatalk
Re: Unsupported Drive Please Format

Posted:
Mon May 06, 2024 10:19 am
by oladapo
Thanks everyone for the feedback
I've tried everything suggested but the problem seems to persist
I'm trying to download the latest firmware to see if it will work
I've literarily not been using the cameras and its been frustrating trying to get help
Re: Unsupported Drive Please Format

Posted:
Sat May 11, 2024 12:05 pm
by carlomacchiavello
oladapo wrote:Thanks everyone for the feedback
I've tried everything suggested but the problem seems to persist
I'm trying to download the latest firmware to see if it will work
I've literarily not been using the cameras and its been frustrating trying to get help
if you go back to 6.9 firmware it's exactly the previous situation, old firmware reset completely the camera.
if ssd not work it is a cable or disk fault. check with another cables or another disks.
computer is different environment, and what work on computer not mean work on other device.