12v and USB-C power not working on P6K Pro
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Hello,
I'm using a Blackmagic Pocket 6K Pro on set today. Normally the light turns red when I have the 12v connected and the camera is off. When it's on it keeps the internal battery charged.
I've used this same camera many times without issue, but today both the 12v and USB-C inputs fail to power the camera or charge the internal battery. The pins on the 12v appear to be aligned. I tried using multiple DTap cables, both on our gold mount plate and on the gold mount battery directly. Tried a few USB-C cables as well. We have 3 Sony batteries we're switching between, and even at full charge they start at 7.4 volts and die after about 10 minutes. Any clue what's going on? We've never had this issue before.
What's interesting is that the USB-C powers the SSD and records to it fine, but when I take that out and try to power the camera via usb-c, it doesn't receive power for the internal battery.
Thanks,
Chris
I'm using a Blackmagic Pocket 6K Pro on set today. Normally the light turns red when I have the 12v connected and the camera is off. When it's on it keeps the internal battery charged.
I've used this same camera many times without issue, but today both the 12v and USB-C inputs fail to power the camera or charge the internal battery. The pins on the 12v appear to be aligned. I tried using multiple DTap cables, both on our gold mount plate and on the gold mount battery directly. Tried a few USB-C cables as well. We have 3 Sony batteries we're switching between, and even at full charge they start at 7.4 volts and die after about 10 minutes. Any clue what's going on? We've never had this issue before.
What's interesting is that the USB-C powers the SSD and records to it fine, but when I take that out and try to power the camera via usb-c, it doesn't receive power for the internal battery.
Thanks,
Chris