LED screen going black or Camera is powering off

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aryasenboutaraj

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  • Joined: Mon Apr 07, 2014 12:40 am

LED screen going black or Camera is powering off

PostMon Apr 07, 2014 12:46 am

Hi Everyone,
I just got my Black Magic 4k camera and just started shooting with it just for fun. After the battery indicator went down to 10% I noticed that sometimes when I hit record or any other button the camera powered off. Is this happening to anyone else? I have to turn the camera back on to get the lcd display to come back up, but the battery indicator still shows 10%. Is this a known bug or is there something wrong with my camera or battery? Any advice or insight would be greatly appreciated! Thank you.
Arya
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Tony Rivera

Blackmagic Design

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  • Joined: Mon Aug 12, 2013 4:52 pm
  • Real Name: Tony Rivera

Re: LED screen going black or Camera is powering off

PostTue Apr 08, 2014 12:16 am

Have you updated the firmware on the camera? It could be a solution but I'm not 100% sure. If it doesn't resolve your problem, contact support and they should be able to run you through some tests to address this.
Support: http://www.blackmagicdesign.com/support
Info: http://www.blackmagicdesign.com/company

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