Blackmagic URSA Broadcast G2 when turned on, the camera does

when turned on, the camera does not work, the monitor does not turn on, the image via SDI does not work, but the fans turn on, only the sound works via SDI but there is no image. No buttons work, the zoom on the lens does not work either. and also connects via a computer for firmware, computer via USB for firmware works. what could be the problem? please watch the video on google drive https://drive.google.com/file/d/1l0xLu0 ... sp=sharing https://drive.google.com/file/d/1IhxgH0 ... sp=sharing

Contact regional BMD Support. Hope you have a warranty for a repair.