Ursa Mini G2 4.6k Battery Power Issue

Hi there,
I'm looking for some help. I have a URSA Mini Pro 4.6K G2 that I don't use very often. I recently tried to power it on with a fully charged battery, but nothing happened.
Fortunately, the camera works when plugged into mains power, so it’s not completely dead. However, I’ve tried three different batteries (all of which work fine with lights), and none seem to power the camera.
The camera also has a Blackmagic SSD recorder attached, but that’s not functioning either. I removed the SSD recorder and connected the V-mount battery directly to the camera, but still no luck.
I even ordered a new V-mount plate (originally from Blackmagic Design) and tested it both with and without the SSD recorder—same result: no power from the battery.
Has anyone experienced this issue before or have any ideas on what the problem could be? Any tips or suggestions would be greatly appreciated!
Thanks in advance!
I'm looking for some help. I have a URSA Mini Pro 4.6K G2 that I don't use very often. I recently tried to power it on with a fully charged battery, but nothing happened.
Fortunately, the camera works when plugged into mains power, so it’s not completely dead. However, I’ve tried three different batteries (all of which work fine with lights), and none seem to power the camera.
The camera also has a Blackmagic SSD recorder attached, but that’s not functioning either. I removed the SSD recorder and connected the V-mount battery directly to the camera, but still no luck.
I even ordered a new V-mount plate (originally from Blackmagic Design) and tested it both with and without the SSD recorder—same result: no power from the battery.
Has anyone experienced this issue before or have any ideas on what the problem could be? Any tips or suggestions would be greatly appreciated!
Thanks in advance!