Adorama BMCC PreOrder status

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Sondre Garaas

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Re: Adorama BMCC PreOrder status

PostWed Jul 10, 2013 7:33 pm

When I checked my order yesterday I found out the BMPC 4K order had been cancelled back in June. I had no idea how that had happened, so I emailed Helen who is always helpful.

She told me that Blackmagic had instructed them not to ship this camera outside US because they weren't allowed to. And I live in Europe.

Can anyone at Blackmagic please explain this ? When I ordered back in April there was no saying about that. I ordered my BMCC from Adorama and had zero problems with that.
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Christine Peterson

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Re: Adorama BMCC PreOrder status

PostWed Jul 10, 2013 8:54 pm

Hi Sondre,

There was some confusion over policies, and we are getting in contact with Adorama now.
Christine Peterson

(Previously Community Relations Manager for Blackmagic Design)
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HelenOster

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Re: Adorama BMCC PreOrder status

PostThu Jul 11, 2013 3:04 pm

Sondre Garaas wrote:When I checked my order yesterday I found out the BMPC 4K order had been cancelled back in June. I had no idea how that had happened, so I emailed Helen who is always helpful.

She told me that Blackmagic had instructed them not to ship this camera outside US because they weren't allowed to. And I live in Europe.

Can anyone at Blackmagic please explain this ? When I ordered back in April there was no saying about that. I ordered my BMCC from Adorama and had zero problems with that.


Hi Sondre

Frank Brown at Adorama has been trying to get in touch with you but his emails are bouncing back; can you please email him: frankb@adorama.com
Helen Oster
Adorama Camera Customer Service Ambassador
Helen@adorama.com
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Sondre Garaas

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Re: Adorama BMCC PreOrder status

PostThu Jul 11, 2013 5:08 pm

Thanks, both of you. Everything is fixed now! :)
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HelenOster

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Re: Adorama BMCC PreOrder status

PostThu Jul 11, 2013 5:46 pm

Sondre Garaas wrote:Thanks, both of you. Everything is fixed now! :)


Glad we were able to resolve it!
Helen Oster
Adorama Camera Customer Service Ambassador
Helen@adorama.com
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Peter Odio

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Re: Adorama BMCC PreOrder status

PostFri Jul 12, 2013 7:04 am

Hi Helen, need to order a second BMCC EF. Is there a wait time, or is it shipped next day?

Thanks.
promedios.tv
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Peter Odio

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Re: Adorama BMCC PreOrder status

PostFri Jul 12, 2013 7:07 am

I also want a MultiDock Thunderbolt, are those available now?
promedios.tv
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HelenOster

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Re: Adorama BMCC PreOrder status

PostFri Jul 12, 2013 2:31 pm

Peter Odio wrote:Hi Helen, need to order a second BMCC EF. Is there a wait time, or is it shipped next day?

Thanks.


http://www.adorama.com/VDBMCC4KI.html is on back order
Helen Oster
Adorama Camera Customer Service Ambassador
Helen@adorama.com
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HelenOster

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Re: Adorama BMCC PreOrder status

PostFri Jul 12, 2013 2:38 pm

Peter Odio wrote:I also want a MultiDock Thunderbolt, are those available now?



No; not in stock
Helen Oster
Adorama Camera Customer Service Ambassador
Helen@adorama.com
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Jarrett Towe

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Re: Adorama BMCC PreOrder status

PostFri Jul 12, 2013 7:49 pm

Hi Helen. How likely am I to get a Pocket Cinema camera if I preorder now, by the end of the year? I know its a crazy question...but I really want to order one, but the past shipping quantities have me scared.
Regards,
Jarrett
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rick.lang

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Re: Adorama BMCC PreOrder status

PostSat Jul 13, 2013 7:04 pm

HelenOster wrote:
Peter Odio wrote:Hi Helen, need to order a second BMCC EF. Is there a wait time, or is it shipped next day?

Thanks.


http://www.adorama.com/VDBMCC4KI.html is on back order


Helen, you pointed to the unreleased BMPC4K production camera, but the question was if the BMCC EF 2.5K cinema camera was in stock.

Rick Lang
Sent from my iPad using Tapatalk HD
Rick Lang
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HelenOster

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Re: Adorama BMCC PreOrder status

PostMon Jul 15, 2013 7:43 am

jtbullet wrote:Hi Helen. How likely am I to get a Pocket Cinema camera if I preorder now, by the end of the year? I know its a crazy question...but I really want to order one, but the past shipping quantities have me scared.
Regards,
Jarrett


I have no idea; I don't know how many back-orders we have; when future shipments are scheduled for, or how many units will be on each shipment. I'm really sorry.
Helen Oster
Adorama Camera Customer Service Ambassador
Helen@adorama.com
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HelenOster

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Re: Adorama BMCC PreOrder status

PostTue Jul 16, 2013 6:42 am

rick.lang wrote:
HelenOster wrote:
Peter Odio wrote:Hi Helen, need to order a second BMCC EF. Is there a wait time, or is it shipped next day?

Thanks.


http://www.adorama.com/VDBMCC4KI.html is on back order


Helen, you pointed to the unreleased BMPC4K production camera, but the question was if the BMCC EF 2.5K cinema camera was in stock.

Rick Lang
Sent from my iPad using Tapatalk HD


No SKU: VDBMCCF MFR: CINECAM26KEF F is not in stock
Helen Oster
Adorama Camera Customer Service Ambassador
Helen@adorama.com
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