Fahnon Bennett wrote:Hi Joshua,
I'm really digging this new policy of being very responsive! I think we can all see the positive effect it has had on the tone here (and on BMCUser). It's also great that this new firmware has been released so quickly.
I had mistakenly thought that this update would attempt to solve the issue entirely, and my concern now is not knowing how long this will take to fully work out. I know you've been sharing what you can, but can you tell us what the few different issues were and maybe share what the engineers are planning to do about them? Even if they don't have a fully formed plan yet, just a rough timeline would be amazingly reassuring.
This is the most expensive camera purchase I've made (with my own money), and I'm sure you can understand it makes me nervous if I don't have any reassurances that this will be all worked out in a reasonable amount of time (I use f/8 and f/11 for daytime establishing shots and landscapes pretty often).
Thanks!
You're right. I've tried to keep the details a little light until we had a better idea of what we were going to need to do on our side in order to get this completely addressed.
Today's release, is meant to address the vignetting magenta. Or what what we're calling the symmetrical magenta. Obviously this update had many other improvements as well but those aren't really the focus.
Another issue is the asymmetrical magenta cast. This is where certain sides or areas will have more of a magenta cast than the others. This is what we're looking at right now. I can't really talk about what the plan is right now as we're still working on it.
As for rough timeline. That's tougher. It's going to be sooner than you'd probably expect, but it won't be tomorrow. But again, we're still working out the details which of course I will share with you the second my leash is off.
So yeah, this update was definitely not the "drop the mic" update, where champagne and rose petals fall from the ceiling, all issues fixed. But it is a really solid first step. We'll keep making it better.