Page 1 of 1

Weird line on the touchscreen

PostPosted: Tue Feb 05, 2013 5:48 pm
by Antonio Rosiello
hey guys

i'm experiencing a weird line almost in the middle of the touchscreen, much more visible when pointing the camera to a dark spot.

Anybody have seen anything like this ?

Re: Weird line on the touchscreen

PostPosted: Tue Feb 05, 2013 7:15 pm
by Tom

Re: Weird line on the touchscreen

PostPosted: Tue Feb 05, 2013 7:25 pm
by Antonio Rosiello
thanks.

easier answers are always the right ones

Re: Weird line on the touchscreen

PostPosted: Wed Feb 06, 2013 11:40 pm
by Antonio Rosiello
still, i'd like to know if anybody else experienced this. It's not normal at all, i think it's a problem of the touchscreen, maybe a bug. The other weird thing is that the line apparently disappears in the footage (thanks God). I emailed BlackMagic and they seem to be concerned about it, so I don't think this is something "natural".

Re: Weird line on the touchscreen

PostPosted: Thu Feb 07, 2013 1:41 am
by Sean
boukmanmutt wrote:still, i'd like to know if anybody else experienced this. It's not normal at all, i think it's a problem of the touchscreen, maybe a bug. The other weird thing is that the line apparently disappears in the footage (thanks God). I emailed BlackMagic and they seem to be concerned about it, so I don't think this is something "natural".


Do you have any pictures? This seems to be kind of a shot in the dark (no pun intended) without either the footage or a picture depicting what you're talking about.

Re: Weird line on the touchscreen

PostPosted: Thu Feb 07, 2013 2:15 am
by Kristian Lam
Just to be sure, you're only seeing this on the LCD screen and not in the footage?

Re: Weird line on the touchscreen

PostPosted: Thu Feb 07, 2013 1:24 pm
by Antonio Rosiello
I will have my 5d back today so I can take a picture of the problem.

the "line" appears on the touchscreen, apparently there is no trace on the footage when passed to the computer.

I may go back to Firmware 1.1 and try it again (I downloaded and installed 1.2 from the very first moment i got the camera) but It will take me time because I have to reformat the ssd.


In few hours I will post a picture of the problem.

Re: Weird line on the touchscreen

PostPosted: Thu Feb 07, 2013 5:41 pm
by Antonio Rosiello
here's a really ugly picture of the line, it divides the image in two parts, the upper one more greenish,
theline.jpg
theline.jpg (954.27 KiB) Viewed 3651 times
theline.jpg
theline.jpg (954.27 KiB) Viewed 3651 times

Re: Weird line on the touchscreen

PostPosted: Thu Feb 07, 2013 5:49 pm
by Kholi Hicks
Do you have a light meter or a cheap iPhone Light Meter app?

You look about four to five stops underexposed.

Just a guess. But, if you meter, let us know.

Re: Weird line on the touchscreen

PostPosted: Thu Feb 07, 2013 5:50 pm
by Tom
boukmanmutt wrote:here's a really ugly picture of the line, it divides the image in two parts, the upper one more greenish,
theline.jpg
theline.jpg



Record a few seconds in RAW where you can see the line on the LCD and then share a DNG from the footage with us please.

I still suspect it is the same issue as I posted previously. The LCD can look brighter than the footage and so it might stand out more on the screen and appear to be not present in the recorded footage.

Re: Weird line on the touchscreen

PostPosted: Thu Feb 07, 2013 6:03 pm
by Antonio Rosiello
I know I'm underexposed, but the point to me is : this strange line is a normal "reaction" to being underexposed?

@Tom : I'll upload a DNG file as fast as I can, if you guys knew...I was working in south america and left my mac there (because I have to comeback in some days) so know all I have is a bad working laptop which can't even read my ssd, I had to give it to a friend to format it ! :lol: :lol: :lol: :lol:

Re: Weird line on the touchscreen

PostPosted: Thu Feb 07, 2013 6:06 pm
by Kholi Hicks
boukmanmutt wrote:I know I'm underexposed, but the point to me is : this strange line is a normal "reaction" to being underexposed?


Tom wrote:http://forum.blackmagicdesign.com/viewtopic.php?f=2&t=4604


The thread explained it, me thought... >.< Sorry about that.

It is normal. That's just how the camera works. You underexpose too severely and it'll show up.

Where's Christine! She should make that thread a sticky (then I will be famoose!)

It'll also show up if you wash the contrast out too far, or you are exposed but focused on a dark area.

Re: Weird line on the touchscreen

PostPosted: Fri Feb 08, 2013 6:59 am
by Dave Dominguez
so far i love everything about my camera except for this. I like to get as close to my final image in camera then slightly tweak in post.

I guess the better thing to do expose until line goes away then drop the exposure in post? lame sauce.