Page 1 of 1

URSA Mini Pro Startup Issue

PostPosted: Sat Apr 08, 2017 11:36 pm
by JonathanDMack
I've had my URSA Pro for a couple weeks now, and it's been working perfectly. It's been a different story this week, as the camera boots the flip-out panel displays red lines across 75% of the screen for 2 minutes. This only happens when the camera boots when it's at room temperature, and after allowing 2 minutes for the camera to warm up, it appears to function as designed. It's pretty disappointing.

Has anyone else had this issue? I'm thinking it's a bad soldered connection to the panel.

IMG_1754.JPG
IMG_1754.JPG (806.88 KiB) Viewed 1479 times

Re: URSA Mini Pro Startup Issue

PostPosted: Tue Apr 11, 2017 2:09 am
by Denny Smith
I would contact your BM Regional Support office with this one. Not normal behavior as far as I know.
Cheers

Re: URSA Mini Pro Startup Issue

PostPosted: Tue Apr 11, 2017 2:47 am
by rick.lang
Countdown to failure T minus 60 seconds.


Sent from my iPhone using Tapatalk

Re: URSA Mini Pro Startup Issue

PostPosted: Tue Apr 11, 2017 4:48 am
by Denny Smith
And counting :!:

Re: URSA Mini Pro Startup Issue

PostPosted: Tue Apr 11, 2017 9:31 pm
by Tim Schumann
That is not normal. You should contact support so they can diagnose the problem.

Re: URSA Mini Pro Startup Issue

PostPosted: Wed Apr 12, 2017 4:09 pm
by JonathanDMack
Thanks for your input. Apparently I’m the first person to have this issue.

I have a shoot here soon, so can’t send it over immediately, but fortunately I fixed it by resetting the camera to factory settings. Josh Stroh over at Black Magic still recommended to get it check out.


Jonathan