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No USB communication

Posted:
Thu Apr 11, 2013 6:17 pm
by luvluv
Hi,
I just got my new BMCC today, great, but there is no USB communication, I have tried with a MAC Pro and a MAC book pro retina with no result, what to do?
Pretty frustration, when waiting so long and getting a camera thats not works!
Cheers
Ulrik
Re: No USB communication

Posted:
Thu Apr 11, 2013 6:27 pm
by AdrianSierkowski
The USB is only used for firmware upgraded as far as I know; what are you trying to do via USB?
Re: No USB communication

Posted:
Thu Apr 11, 2013 6:31 pm
by Remo Pini
Re: No USB communication

Posted:
Thu Apr 11, 2013 6:35 pm
by luvluv
Im trying to do a firmware update, but I constantly get The camera is NOT recognized by the Camera Utility...
Gsus!
Re: No USB communication

Posted:
Thu Apr 11, 2013 7:22 pm
by luvluv
Any at Blackmagic that got a solution?
It so annoying, I cant be the only one with this problem, or maybe Im a lonely sailor in the big sea
Re: No USB communication

Posted:
Thu Apr 11, 2013 8:25 pm
by LIVE MIXING
Sorry for posting in wrong index of CINEMATOGRAPHY as my question is of ATEM production switcher, as the topic is similar for usb 3.0,
I am unable to capture video in MEDIA EXPRESS ATEM production switcher via usb 3.0, I have a Dell laptop / i5 /model Inspiron 5520 / windows 8
No Divice Conected is appearing in media express
this capturing divice is very importatnt to me, if any one knows plz help. Thanks
Re: No USB communication

Posted:
Fri Apr 12, 2013 1:30 am
by Kristian Lam
luvluv wrote:Any at Blackmagic that got a solution?
It so annoying, I cant be the only one with this problem, or maybe Im a lonely sailor in the big sea
Yes. Please wait for a software update due very soon but your camera is already running the latest software version so you won't need to run any updates.