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Black sun

PostPosted: Sun Apr 14, 2013 11:42 am
by OneShot.tv
Dear BlackMagic,


I've got the BMCC camera for 3 months now, and I love it :)! Tnx for such a great camera.
Of course we wish to have some things extra's like seeing how much space there is left on the SSD, audio-indicators and more. But I can live without it if I must (external audio with monitor etc.).

But the black sun is really annoying. Costs me a lot of extra work (After Effects, tracking). Now I'm going to shoot in Israël, and there the sun will be a lot in my screen.
Can you please let us know if there is an update coming soon, or you're at least busy with it? Would be nice to get some information from you one's in a while.

Don't get me wrong, I'm really happy with the camera, and congrats on your new 2 camera's! Just would like to get some 'problems' solved :)!

Tnx

Re: Black sun

PostPosted: Sun Apr 14, 2013 12:29 pm
by Uli Plank
While it may be annoying, I think you are better off learning Resolve and do it there. The tracker is excellent and a power window can cure it in seconds.

Re: Black sun

PostPosted: Sun Apr 14, 2013 1:27 pm
by OneShot.tv
Ok, I'm using Divinci Resolve 9 now alot. Just not for 'deleting' the black sun. Must find out how it works. Tnx for the tip. You got an link where someone explains it by any chance?

Re: Black sun

PostPosted: Sun Apr 14, 2013 5:46 pm
by Eli hershko
can anyone who's savvy enough with resolve show/write "how to" remove the black dot "in seconds" for all of us who are a bit slow with this amazing software...
please?
Thanks,

Re: Black sun

PostPosted: Sun Apr 14, 2013 6:28 pm
by Uli Plank
Just put a round power window over the "black sun", a tad bigger than it is, track and blow it out to white.

Re: Black sun

PostPosted: Sun Apr 14, 2013 11:08 pm
by Fulgencio Martínez
Sorry guys!
blackmagic seems to be busy creating new cameras instead of fixing issues on existing ones
it looks like that´s the company policy

Re: Black sun

PostPosted: Mon Apr 15, 2013 12:44 am
by Eli hershko
thanks!!!!

Re: Black sun

PostPosted: Mon Apr 15, 2013 10:11 am
by Pete Proniewicz-Brooks
Fulgencio wrote:Sorry guys!
blackmagic seems to be busy creating new cameras instead of fixing issues on existing ones
it looks like that´s the company policy


Or the two things aren't mutually exclusive? The firmware is being written to be used across all 3.

Blacksun happens when a pixel isn't just clipping it's full on overloaded. If you can set exposure up so it doesn't happen this is far better than a firmware fix to mask the problem, a graduated ND may well be an option if you need to keep the light coming into the sensor up outside of the sky area. To much shooting with overloaded sensor sites and you may damage it.

Re: Black sun

PostPosted: Mon Apr 15, 2013 11:15 am
by John Brawley
Fulgencio wrote:Sorry guys!
blackmagic seems to be busy creating new cameras instead of fixing issues on existing ones
it looks like that´s the company policy


Yeah. Like RED and Alexa and Canon before them. They all have had the same issue when they launched.

http://www.cinematography.com/index.php?showtopic=56191

http://www.reduser.net/forum/archive/in ... 28247.html

http://www.coolest-gadgets.com/20081219 ... -5d-mk-ii/


jb

Re: Black sun

PostPosted: Mon Apr 15, 2013 11:19 am
by PaulDelVecchio
Fulgencio wrote:Sorry guys!
blackmagic seems to be busy creating new cameras instead of fixing issues on existing ones
it looks like that´s the company policy


Just because the fix isn't out doesn't mean its not being worked on. I find it odd people think they can only work on one thing at a time. It's not like it's one person working linearly on everything.

Re: Black sun

PostPosted: Mon Apr 15, 2013 12:05 pm
by OneShot.tv
PaulDelVecchio wrote:
Fulgencio wrote:Sorry guys!
blackmagic seems to be busy creating new cameras instead of fixing issues on existing ones
it looks like that´s the company policy


Just because the fix isn't out doesn't mean its not being worked on. I find it odd people think they can only work on one thing at a time. It's not like it's one person working linearly on everything.



I'm asking for an reaction from BM. What can we expect...... Ofcourse I know they are not on this with all the team. But at least let us know whats up ones in a while.. Don't find that very much to ask imho. If they are not busy with it, has no time for it. Just let us know! Then I know what to expect, were we stand.

Re: Black sun

PostPosted: Mon Apr 15, 2013 12:05 pm
by PaulDelVecchio
Fulgencio wrote:
John Brawley wrote:
Fulgencio wrote:Sorry guys!
blackmagic seems to be busy creating new cameras instead of fixing issues on existing ones
it looks like that´s the company policy


Yeah. Like RED and Alexa and Canon before them. They all have had the same issue when they launched.

jb


You talk like a politician!!
"look at the other"
i thought this was the blackmagic forum.. not canon or red
i don´t have any red or canon camera..

IN FACT I DON´T HAVE A BLACKMAGIC.. BUT I GAVE MONEY LAST YEAR

isn´t it funny!!!
i did not get even one email explaining why i don´t have my camera
maybe they don´t have enough experience on technology to send buyers an email.. it says a lot about this company


Most resellers won't take your money until they ship. I'd question a reseller that does ask for money. They're not going to email you directly but rather send out info through this forum as they have been doing. Do you know where you are on your reseller's list? You should ask them.

Re: Black sun

PostPosted: Mon Apr 15, 2013 1:32 pm
by Joseph Ciccarella
You need to reload that page as it no longer says December. Also, glad you've found anger as a solution to your problems. How's that working out for you? Is it getting you what you want?

PS, that's to you Fulgencio (no last name)

Re: Black sun

PostPosted: Mon Apr 15, 2013 6:40 pm
by Fulgencio Martínez
Hi Joseph Ciccarella
Spanish website is not updated
Anger has not worked for me already.. but it has historically lead to many, many things
I´m not angry because i like to.. if you are not i guess it is because you have your camera.. or you are a conformist man.. conformism has also lead to many, many things.. but i prefer not to be on that side of history ;)

p.s: You can read my last name a the bottom of each one of my comments

Re: Black sun

PostPosted: Mon Apr 15, 2013 7:05 pm
by Joseph Ciccarella
Fulgencio wrote:Hi Joseph Ciccarella
Spanish website is not updated
Anger has not worked for me already.. but it has historically lead to many, many things
I´m not angry because i like to.. if you are not i guess it is because you have your camera.. or you are a conformist man.. conformism has also lead to many, many things.. but i prefer not to be on that side of history ;)

p.s: You can read my last name a the bottom of each one of my comments


Tapatalk doesn't list signatures so I apologize, Mr. Martinez.

I'm just a patient man, waiting in line like everyone else. I'm also not a fan of angry commentators who hijack threads to bellyache and have nothing to contribute. If you think this is where you'll be heard, it's not. I'm sorry you feel cheated but there are reasons you feel this way that have nothing to do with this forum.

Re: Black sun

PostPosted: Mon Apr 15, 2013 7:22 pm
by Max Manning
I've had my camera for just over 2 weeks so this may be one off thing but I have yet to expirence the Black Sun or Color Phasing issue...however I definitely have had issues with Flange :roll: